Pengetahuan Perawat Terhadap Teknik Komunikasi SBAR di Satu Rumah Sakit di Indonesia Barat

Abstract

Patient safety is the main thing in client’s the treatment process. Nurses' knowledge or cognitive abilities are fundamental for nurses to carry out their duties and responsibilities. SBAR's effective communication technique consisting of Situation, Background, Assessment, Recommendation is known to minimize the possibility of errors in communication. This study aims to identify the description of nurses' knowledge of SBAR communication techniques. This study used a quantitative descriptive design, which was conducted from May to July 2019. The population in this study were all nurses who served in the inpatient room. The sampling technique used total sampling and involved 50 respondents. Knowledge is measured using an instrument about nurses' knowledge of effective SBAR communication techniques, valid with a Cronbach Alpha reliability of 0.851. Univariate data analysis showed that more than half of the respondents, 26 nurses (52%), had high knowledge of SBAR communication techniques. Collaborative efforts between educational institutions and hospitals on training and simulation of SBAR communication techniques are necessary to support client safety. Further research is needed to explore the relationship between characteristics, attitudes, and motivation with SBAR implementation.

Implementation of Situation, Background, Assessment, and Recommendation (SBAR) Format During Handover in the Udayana University Hospital

“…In contrast with this finding (Suardana, 2018) discovered that registered nurses with higher levels of education had performed better communication skills in comparison with vocational nurses with lower levels of education. Parallel with their finding, Jiang et al ( 2020) and (Watulangkow & Sigar, 2020) also stated that knowledge level correlated with SBAR communication skills. A higher level of education produced better SBAR communication skills.…”

“…Communication skills could be improved through training or observation of effective communication. Adequate communication skills would construct effective handovers and teamwork (Watulangkow & Sigar, 2020). (Suardana, 2018) discovered that age affected the skill in implementing SBAR format during handovers.…”

Pelaksanaan Handover Perawat dengan Komunikasi SBAR pada Pelayanan Keperawatan

“…Komunikasi yang dilakukan mempunyai pengaruh pada pasien dan petugas lainnya. Komunikasi dapat menimbulkan kesulitan bagi perawat yaitu kurangnya pedoman handover dalam pemberian informasi yang harus disampaikan (Watulangkow et al, 2020).…”

Penggunaan Metode SBAR untuk Komunikasi Efektif antara Tenaga Kesehatan dalam Konteks Klinis

“…Penting juga bagi perawat untuk memiliki pengetahuan tentang komunikasi yang efektif. Perawat yang memiliki pengalaman yang cukup dapat meningkatkan pengetahuan tentang teknik komunikasi SBAR (Watulangkow et al, 2020). Penelitian yang dilakukan oleh Susanti et al ( 2014) menyatakan bahwa perawat mengetahui dan memahami tentang komunikasi SBAR seperti konsep dasar, pengertian, tujuan, dan manfaat.…”