Pengembangan Sistem E-Lapor untuk Meningkatkan Kualitas Pengelolaan Data Perumahan, Prasarana, Sarana dan Utilitas (PSU) di Kabupaten Sidoarjo

Ariastita, Putu Gde; Septanaya, I Dewa Made Frendika; Koswara, Arwi Yudhi; Tucunan, Karina Pradinie; Raharjo, Agus Budi; Stefanugroho, Placidus Kristadi

doi:10.12962/j26139960.v7i3.448

Cited by 2 publications

(2 citation statements)

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“…Hasil dari penelitian ini adalah sistem E-Lapor dapat mempermudah pemerintah Kabupaten Sidoarjo untuk melakukan kegiatan pemantauan, pencegahan dan penindakan, khususnya kepada pengembang yang tidak tertib dan taat dalam menyediakan PSU di lokasi perumahannya. Selain itu, bank data ELapor juga bisa dimanfaatkan untuk mengembangkan fitur lain dalam sistem cerdas E-Pengelolaan aset PSU perumahan di Kabupaten Sidoarjo (Ariastita, et al, 2023). Kemudian, terdapat penelitian dengan judul Penerapan Aplikasi E-Lapor Berbasis Android Di Pdam Bengkalis.…”

Section: Studi Pustakaunclassified

Design and Development an e-Lapor Application to Support Public Complaint Services in Tunjungtirto Village

Agustyar,

Aditya,

Aminah

et al. 2023

JITE

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The process of public complaints is carried out in a structured manner starting from the central government level to the village government level. In practice, the problem in the public complaint process is when the community as the service user is dissatisfied with the services provided because the complaints submitted are not properly managed or responded to by the complaint officer. The business process for public complaint services in Tunjungtirto village is still carried out conventionally, where people who wish to submit complaints must go to the Village Consultative Body (BPD) office and fill in complaints or aspirations in the community aspirations data book. This is prone to conditions where public complaints are not followed up because they are not properly recorded. This study aims to build a website-based information system with features for complaints, aspirations, and requests for information. The system development method used in this study is the waterfall method where the method is sequential-based software development. The results of application development will be tested at the Tunjungtirto Village BPD office. Based on black box testing, the test results are obtained with a maximum score of 2 for each feature. This shows that in terms of functionality, the application is running according to its purpose. The existence of main features such as displaying complaint data and automatic notifications on the application can assist village officials in managing community complaints and responding to and following up on complaints to the service or escalating complaints to the local government so that community complaints can be managed properly.

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Section: Studi Pustakaunclassified

Design and Development an e-Lapor Application to Support Public Complaint Services in Tunjungtirto Village

Agustyar,

Aditya,

Aminah

et al. 2023

JITE

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“…The programming language that is suitable for web-based applications is PHP with its framework, CodeIgniter. [3]. In application development, a database is essential for storing data.…”

Section: Related Workmentioning

confidence: 99%

Revolutionizing Property Management: e-Perumahan Web-Based Housing Management System

Uriawan,

Najib Budi Noorsyahbannie,

Sri Lestari

et al. 2023

Preprint

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Advances in technology and information systems have had a major impact on people's lives and activities. Smartphone use plays an important role in many areas, including housing governance. One of the problems faced by housing administrators is administrative management, which is still manual. To overcome this, it is proposed to use a web-based application. A literature study was conducted to support the development of this application. Data collection through interviews and observations was carried out to obtain system requirements. The Agile Scrum method is used in making applications. These applications have non-functional requirements such as security, availability, performance, usability, and compatibility. Implementation using PHP and MySQL. Testing is done to ensure the application functions properly. This application allows administrators to manage citizen data, payment of contributions, billing, and print financial reports. Residents can upload proof of transfer and print proof of payment. It is hoped that this application will facilitate housing administration, improve the quality of life in the community, and create a better housing environment.

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Pengembangan Sistem E-Lapor untuk Meningkatkan Kualitas Pengelolaan Data Perumahan, Prasarana, Sarana dan Utilitas (PSU) di Kabupaten Sidoarjo

Cited by 2 publications

References 0 publications

Design and Development an e-Lapor Application to Support Public Complaint Services in Tunjungtirto Village

Design and Development an e-Lapor Application to Support Public Complaint Services in Tunjungtirto Village

Revolutionizing Property Management: e-Perumahan Web-Based Housing Management System

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