Pengaruh Praktik MSDM Strategik Dan Kinerja Karyawan Terhadap Kinerja Perusahaan (Studi Kasus Pada Perusahaan Persewaan Alat Pesta Oki Rejeki)

Isdianto, Oki; Kurniawan, Ignatius Soni

doi:10.26460/md.v1i2.1679

Cited by 4 publications

(8 citation statements)

References 9 publications

(16 reference statements)

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“…The measurement results of the validity test are units that prove accurately with the facts or actual conditions of the thing being measured (Matondang, 2009). A study is said to have high validity if the measuring device gives the same results or in accordance with the measurement objectives (Isdianto & Kurniawan, 2017).…”

Section: Methodsmentioning

confidence: 99%

“…The reliability test is closely related to the inconsistency of the results of measurements when re-measuring the same group of subjects (Matondang, 2009). The coefficient of determination is a measuring tool to determine the ability of the model in explaining variations in the dependent variable (Isdianto & Kurniawan, 2017). The coefficient of determination is a common unit for measuring the feasibility of a model (Noviyanti, Yuniarti, & Amijaya, 2016).…”

Section: Methodsmentioning

confidence: 99%

“…The significance test (t test) is a measurement tool to determine the effect of each independent variable individually (partial) on the dependent variable (Isdianto & Kurniawan, 2017).…”

Section: Methodsmentioning

confidence: 99%

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Effect of Emotional Experience, Electronic Word of Mouth, Reputation, Customer Satisfaction on Loyalty

Wijaya

Yulita

2020

ijjm

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Lion Air was chosen by the public as an airline because of its lower fares compared to other airlines. However, Lion Air also often creates problems in terms of service, namely passenger displacement due to delay. With a negative emotional experience will have an effect on reputation decline, due to electronic word of mouth by consumers who are dissatisfied with the service. This type of research uses quantitative methods. The population of this research is all consumers who have used Lion Air transportation services with a sample of 100 respondents. The data collection method uses purposive sampling method. Technical analysis using SMART PLS 3.0 consists of three types, namely instrument testing, prerequisite tests, and hypothesis testing. The results showed that consumer satisfaction is influenced by emotional experience, E-Wom is influenced by emotional experience, reputation is not influenced by emotional experience, loyalty is not influenced by customer satisfaction, E-Wom is influenced by customer satisfaction, reputation is influenced by consumer satisfaction, Loyalty is influenced by Reputation, Reputation is influenced by E-Wom, and Loyalty is also influenced by E-Wom.

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Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

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Effect of Emotional Experience, Electronic Word of Mouth, Reputation, Customer Satisfaction on Loyalty

Wijaya

Yulita

2020

ijjm

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“…Menurut Matondang (2009), hasil pengukuran dari uji validitas merupakan satuan yang membuktikan secara tepat dengan fakta atau keadaan yang sebenarnya dari hal yang diukur. Suatu penelitian dikatakan memiliki validitas yang tinggi apabila alat pengukur tersebut memberikan hasil yang sama atau sesuai dengan tujuan pengukuran tersebut (Isdianto & Kurniawan, 2017).…”

Section: Metode Penelitianunclassified

“…Menurut Noviyanti et al (2016) dan Isdianto & Kurniawan (2017), koefisien determinasi merupakan alat ukur untuk mengetahui kemampuan model dalam menjelaskan variasi variabel terikat. Adapun uji signifikansi (uji t) merupakan alat ukur untuk mengetahui besarnya pengaruh masing-masing variabel bebas secara individual (parsial) terhadap variabel terikat.…”

Section: Metode Penelitianunclassified

Pengaruh Pengalaman Emosional, Electronic Word of Mouth, Reputasi, Dan Kepuasan Terhadap Loyalitas Konsumen

Wijaya¹,

Yulita²,

Delviani³

2021

accounting

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AbstrakPengalaman emosional yang negatif akan berpengaruh pada penurunan reputasi, dikarenakan electronic word of mouth yang dilakukan oleh konsumen yang tidak puas akan layanan tersebut. Penelitian ini menggunakan metode kuantitatif. Populasi penelitian adalah konsumen yang pernah menggunakan jasa transportasi Lion Air dengan sampel berjumlah 100 responden. Teknis analisis menggunakan SMART PLS 3.0 terdiri atas tiga macam, yaitu uji instrumen, uji prasyarat, dan uji hipotesis. Hasil penelitian menunjukkan bahwa kepuasan konsumen dipengaruhi oleh pengalaman emosional, e-Wom dipengaruhi oleh pengalaman emosional, reputasi tidak dipengaruhi oleh pengalaman emosional, loyalitas tidak dipengaruhi oleh kepuasan konsumen, e-Wom dipengaruhi oleh kepuasan konsumen, reputasi dipengaruhi oleh kepuasan konsumen, loyalitas dipengaruhi oleh reputasi, reputasi dipengaruhi oleh e-Wom, dan loyalitas dipengaruhi oleh e-Wom. Kata Kunci: pengalaman emosional, e-Wom, kepuasan konsumen, reputasi, loyalitas.

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Pengembangan Manajemen Sumber Daya Serta Manajemen Kinerja Dalam Meningkatkan Fungsi Kualitas Sumber Daya Manusia: Suatu Kajian Literatur

Irawan¹

2023

CEMERLANG

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This article aims to review and attempt to confirm the concept of development of resource management and performance management in improving the quality function of human resources. The research method used is qualitative and literature studies or library research. Based on the results and discussion, it can be concluded that for the development of human resources and performance management in improving the quality function of human resources based on the concept, it can be done through: (a) Management training and development, (b) Identification of training and development needs, (c) Benefits, Training and development objectives, (d) Training Methods, (e) Benefits of performance management and (f) Performance measurement,(g) Performance management objectives.

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Pengaruh Praktik MSDM Strategik Dan Kinerja Karyawan Terhadap Kinerja Perusahaan (Studi Kasus Pada Perusahaan Persewaan Alat Pesta Oki Rejeki)

Cited by 4 publications

References 9 publications

Effect of Emotional Experience, Electronic Word of Mouth, Reputation, Customer Satisfaction on Loyalty

Effect of Emotional Experience, Electronic Word of Mouth, Reputation, Customer Satisfaction on Loyalty

Pengaruh Pengalaman Emosional, Electronic Word of Mouth, Reputasi, Dan Kepuasan Terhadap Loyalitas Konsumen

Pengembangan Manajemen Sumber Daya Serta Manajemen Kinerja Dalam Meningkatkan Fungsi Kualitas Sumber Daya Manusia: Suatu Kajian Literatur

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