Pengaruh Person Job Fit dan Job Crafting Terhadap Organizational Citizenship Behavior dengan Work Engagement sebagai Variabel Intervening

Abstract

Penelitian ini dilakukan berdasarkan fenomena, dan didukung jurnal yang ada, sehingga peneliti tertarik melakukan penelitian tentang pengaruh person job fit dan job crafting terhadap organizational citizenship behavior dengan work engagement sebagai variabel intervening. Tujuan penelitian ini adalah menganalisis dan menjelaskan pengaruh antar variabel independen, variabel intervening dan variabel dependen. Populasi penelitian ini yaitu Perangkat Desa di wilayah Kecamatan Rowokele, sampel penelitian ini sebannyak 54 orang. Teknik pengambilan sampel yang digunakan menggunakan rumus slovin yang dikombinasikan dengan proportional random sampling. Metode pengumpulan data dengan kuesioner, wawancara, studi pustaka. Sikap responden diukur dengan skala likert 4 tingkatan dan data yang diperolah diolah dengan SPSS (Statistical Product and Service Solutions) for windows versi 23.0 analisis data menggunakan analisis deskriptif, analisis statistik (analisis jalur). Hasil penelitian menunjukan bahwa variabel person job fit dan job crafting berpengaruh positif dan signifikan terhadap work enagagement, variabel person job fit tidak berpengaruh langsung terhadap organizational citizenship behavior melainkan berpengaruh melalui variabel mediasi work engagement, variabel job crafting dan work engagement berpengaruh positif dan signifikan terhadap organizational citizenship behavior. Job crafting memberikan pengaruh paling besar terhadap organizational citizenship behavior.

Work Engagement: Determinants and Its Effect On Organizational Citizenship Behavior

“…Medan Mayor's Office employees show high job crafting behavior, this can be seen in employees who work with enthusiasm and have high dedication and loyalty to the company. This is in line with previous research by (Srivastava and Pathak, 2020); (Riyanto and Helmy, 2020) conclude that a person's job fit has a positive and significant effect on organizational citizenship behavior.…”

“…Employees who have high job crafting will also have high organizational citizenship behavior (OCB) towards the company. This is supported by the results of research conducted by (Srivastava and Pathak, 2020); (Riyanto and Helmy, 2020); which concludes that job crafting has a significant positive effect on organizational citizenship behavior. If job crafting is done well, it will have a positive, effective, and efficient impact on completing a job so that work can create a sense of work engagement.…”

“…Judging from previous research, it can be said that job crafting affects work engagement positively and significantly. This is supported by research conducted by (Riyanto and Helmy, 2020;Aldrin and Merdiaty, 2019).…”

“…So with the existence of job crafting, employees can also behave voluntarily to do work that exceeds the standard tasks that are usually given to them, employees like this are usually an asset to an organization (Rastogi and Chaudhary, 2018). This is following research (Srivastava and Pathak, 2020) which states that there is a significant effect between job crating on organizational citizenship behavior (OCB) but there is also research from (Riyanto and Helmy, 2020) which states a negative influence between job crating on organizational citizenship behavior (OCB). In addition to job crafting, factors influence an organization to form a quality employee who has work engagement (work involvement).…”

“…Employees who have high engagement will feel passionate and very connected to their work. Research from (Arokiasamy, 2021) and (Uddin et al, 2019) state that there is an effect of work engagement on organizational Citizenship Behavior and there is also research from (Riyanto and Helmy, 2020) states that there is no influence between work engagement on organizational Citizenship Behavior.…”