Pengaruh Lingkungan Kerja, Profesionalisme dan Kepuasan Kerja Terhadap Komitmen Kerja Pada Unit Penyelenggara Bandar Udara (UPBU) Kelas I Mopah Merauke

Abstract

In theory, work commitment can be influenced by various factors, including the work environment, professionalism, and job satisfaction. Research on work commitment in the airport sector managed by the government is still very rare, therefore the purpose of this study is to determine the effect of the work environment, professionalism, and job satisfaction on employee work commitment at the Class I Mopah Merauke Airport Operations Unit (UPBU). with a population of 110. The sample determination method uses a saturated sample, so that all employees at the UPBU Class I Mopah Office are used as samples. Variable measurements were carried out using a Likert scale. Data analysis was performed using multiple linear regression methods and with SPSS software. The results of the analysis show that the work environment, work professionalism, and job satisfaction have a significant positive effect on employee work commitment in Class I UPBU Mopah Merauke Office. The better the work environment, work professionalism, and job satisfaction, it will lead to better work commitment.

Quality of Work Life at Airport Management Unit (UPBU) Merauke

“…Previous studies have shown that workplace skills have a positive impact on employee work discipline at UPBU Merauke (Kasmawati et al, 2021;Kirwelakubun & Suprapti, 2023). Similarly, other studies show a relationship between work professionalism and employee work commitment at the airport (Gautama et al, 2023). Airport employees can have different characteristics, and this condition affects how they comply with the rules in the organization (Kirschenbaum et al, 2012).…”

“…The second indicator is a healthy and safe work environment. This relates to work conditions that support the physical and mental health of employees (Gautama et al, 2023;Irdina et al, 2020;Tuchen et al, 2023). UPBU, besides functioning to manage and operate the airport in its area, providing comfort to passengers (Rositasari & Martanti, 2023), it is also a must to protect employees in terms of security and health (Tuchen et al, 2023).…”

“…Previous studies have shown that airport facilities affect passenger comfort at Mopah Merauke Airport (Rositasari & Martanti, 2023). However, safe and comfortable conditions also affect employee work commitment at the airport (Gautama et al, 2023).…”

“…With these job demands, UPBU plays an important role in maintaining and improving the quality of work life (QWL) for its employees. QWL is an important aspect of the aviation industry because, in addition to reducing employee stress (Akinlade & Nwaodike, 2021;Sarabia-López et al, 2017), it can also increase motivation (Gautama et al, 2023;Setyowati & Syaputra, 2023), and support them in providing the best service to airport users (Hamzah et al, 2020). Research on the QWL in the airport environment is important because it can provide insights into ways to improve performance and operational efficiency and ensure public safety and satisfaction (Akinlade & Nwaodike, 2021;Allameh et al, 2013;Dhamodharan & Thiruvarangadas, 2022;Sarabia-López et al, 2017).…”

“…Simply put, the QWL is the perception of the quality of someone's experience at their workplace involving at least eight factors, namely fair and adequate compensation, healthy and safe working environment conditions, opportunities for growth and sustainable security, social integration within the work organization, constitutionalism within the work organization, the job and total life, and the social relevance of work life (Walton, 1973). High QWL is important for organizations because it shows that organizations can offer an appropriate work environment to workers (Gautama et al, 2023;Irdina et al, 2020;Noor & Abdullah, 2012). Along with job satisfaction, several QWL concepts also include general well-being, home-work interaction, stress experienced at work, the physical environment, and the level of control over work.…”