Penerapan Prinsip Lisensi dalam Pemberian Izin Penyelenggaraan Layanan Publik

Abstract

Good public service may be achieved by allowing the government to issue license for public service delivery. The government must establish a licensing mechanism that can select the appropriate provider of public service who can satisfy the minimum standard of service. This licensing régime is expected to guarantee the reliability and quality of public service provider. While permit system is a unilateral legal action, licensing is a mutual contractual action between parties. Hence, licensing would function as a controlling norm to warrant good public service in accordance with the minimum standard. The government must be consistent with its role as a patron, and it must entrust the delivery of public service to business establishments appointed as public service provider. Semangat menyediakan layanan publik yang berkualitas diwujudkan melalui pemberian izin penyelenggaraan sektor layanan publik. Penyelenggaraan pelayanan publik pada sektor yang dapat dikerjasamakan perlu menerapkan mekanisme lisensi untuk memilih penyelenggara layanan umum yang sesuai dan mampu memenuhi standar pelayanan minimum. Rezim lisensi ini diharapkan mampu memberikan jaminan atas ketersediaan dan kualitas penyelenggara layanan umum. Berbeda dengan pemberian izin yang merupakan perbuatan hukum bersegi satu, lisensi ini bersifat kontraktual. Lisensi berfungsi sebagai norma pengendali untuk menjamin terselenggaranya layanan publik yang sesuai dengan standar pelayanan minimum. Pemerintah perlu menekankan pada peran sebagai pembina dan menyerahkan fungsi penyelenggaraan layanan publik kepada badan usaha yang menyelenggarakan layanan publik.

Implementation of Online Single Submission Policy at One-Stop Investment and Integrated Services in East Java

“…Concerning this, the government issued Presidential Regulation Number 97 Year 2014 concerning the Implementation of One-Stop Integrated Services (PTSP). It was technically issued in the Minister of Home Affairs Regulation Number 138 Year 2017 concerning the Implementation of Regional One-Stop Integrated Services (PTSP) (Puryanto & Putra, 2022;Sulistiowati, 2013). It is a public service delivery activity and the function is to increase the business and realize good governance (Brinkerhoff & Wetterberg, 2013;Latumahina, 2021;Suhartoyo, 2019).…”