2017
DOI: 10.33752/reaktom.v2i1.153
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Penerapan Metode Quality Function Deployment (QFD) Pada Kinerja Angkutan Umum Kawasan Industri Marmer Di Kabupaten Tulungagung

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“…In this study, the performance of buying the service will be studied, and analyze the balance of the number of fleets that must be provided in each corridor to suit passenger needs and Minimum Service Standards (Adris AP, 2013). The research was conducted by collecting data along four corridors of the Trans Metro Dewata bus operational routes, including: The main instruments in this study were a survey form and a list of structured interview questions for buying the service performance for the parameters of travel time, downtime, waiting time, headway time, and passenger load factor (Susilowati et al, 2011). Data were obtained from two main sources: primary and secondary.…”
Section: Methodsmentioning
confidence: 99%
“…In this study, the performance of buying the service will be studied, and analyze the balance of the number of fleets that must be provided in each corridor to suit passenger needs and Minimum Service Standards (Adris AP, 2013). The research was conducted by collecting data along four corridors of the Trans Metro Dewata bus operational routes, including: The main instruments in this study were a survey form and a list of structured interview questions for buying the service performance for the parameters of travel time, downtime, waiting time, headway time, and passenger load factor (Susilowati et al, 2011). Data were obtained from two main sources: primary and secondary.…”
Section: Methodsmentioning
confidence: 99%
“…Pengumpulan data menggunakan teknik random sampling, (Susilowati et al, 2011). Penskalaan kuesioner memerlukan skala ordinal dengan skala Linkert.…”
Section: Metodeunclassified