Pelayanan Maternal pada Periode Intranatal Di Rumah Sakit Tipe B Tahun 2019

Abstract

The purpose of the study was to obtain an overview of how the intranatal service process is carried out and explore the views of health workers on individual problems and barriers to the services provided. The research design uses mixed methods with sequential explanatory models. The research mapma stage uses quantitative methods to find out the picture of maternity nursing care services at Dustira Cimahi Hospital using observation sheets and questionnaires that are analyzed univariately. The sample numbered 16 people, using stratified random sampling proportionalization techniques. The second phase using qualitative method using interview technique to health officer numbered 4 participants to strengthen quantitative data and analyzed descriptive qualitatively using data analysis stages miles and huberman model. Data collection was carried out from June-July 2019. The results of the study obtained data that nursing care services (Askep) Maternitas in spontaneous intranatal services obtained data, an average of 92.73% with a range between 90.91%-95.45%, while in SC patients the average service that has been given is only 86.2% of all service processes with a range between 80%-96%. While the average quality of service based on the element of satisfaction of patients in spontaneous intranatal is 70.7% and in intranatal SC 71.8%. It can be concluded that the service process in the intranal period in one of the hospitals. Type B Cimahi city is not optimal, or there are still some that have not been implemented in accordance with the standards and have not reached the target of 100% service standards while patient satisfaction shows that the quality of intranatal services in hospitals. Dustira is in the good category. The advice in this study is to implement maternity nursing care services that are integrated with midwifery services.