Peer-to-Peer Feedback

An Educational Intervention to Enhance the Performance of Peer Feedback

“…LeClair-Smith et al 9 noted staff discomfort levels when providing feedback: staff felt a lack of the necessary communication skills needed for providing peer feedback, were worried about what other people said about them, and felt that providing feedback was not within their role or job description. Lockett et al 7 (p559) reported, “For most, the problem had to be ‘big enough’ to motivate them to speak up.…”

“…The education that was provided as part of the study contributed to the increase in positive perceptions regarding the peer feedback process by the nurses who participated in the study. LeClair-Smith et al 9 noted the education of staff was a significant lesson learned as a part of their project. During educational sessions, nurses were taught how to give and receive peer feedback 9 .…”

“…LeClair-Smith et al 9 noted the education of staff was a significant lesson learned as a part of their project. During educational sessions, nurses were taught how to give and receive peer feedback 9 . Ryiz-Semmel et al 10 identified the lack of a peer feedback training program, which if existed, could help prepare nurses to feel comfortable or more qualified to provide feedback.…”

“…During educational sessions, nurses were taught how to give and receive peer feedback. 9 Ryiz-Semmel et al 10 identified the lack of a peer feedback training program, which if existed, could help prepare nurses to feel comfortable or more qualified to provide feedback. They also described the number of times nurse managers were expected to integrate peer feedback within their yearly evaluations for clinical nurses, but no specific examples were available to support the peer feedback that had been given.…”

“…8 Another point made was that the development and use of a peer feedback tool was beneficial to nurses because it improved teamwork and individual practice, enhanced quality of patient care, and improved work and patient environment. 8 LeClair-Smith et al 9 noted staff discomfort levels when providing feedback: staff felt a lack of the necessary communication skills needed for providing peer feedback, were worried about what other people said about them, and felt that providing feedback was not within their role or job description. Lockett et al 7(p559) reported, "For most, the problem had to be 'big enough' to motivate them to speak up.…”