2018
DOI: 10.1016/j.jpainsymman.2018.01.019
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Pediatric Oncology Providers' Perceptions of a Palliative Care Service: The Influence of Emotional Esteem and Emotional Labor

Abstract: The pediatric oncology providers in our study held a highly favorable opinion about their institution's PPCS and agreed that early consultation is ideal. However, they also described that formally consulting PPCS is extremely difficult because of what the PPCS symbolizes to families and the emotional labor that the provider must manage in introducing them. Interventions to encourage the early initiation of palliative care in this population may benefit from a focus on the emotional experiences of providers.

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Cited by 38 publications
(48 citation statements)
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References 30 publications
(27 reference statements)
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“…24,35,54,77 In three studies, healthcare professionals had access to either a specialist paediatric palliative care team or support from other colleagues, and this was viewed as beneficial for effective symptom management. 52,67,76 In one study, the involvement of a palliative care team was delayed by physicians, who were concerned about families readiness for palliative care, the association of 'palliative' with 'death' and the fear of negatively impacting the physician-family relationship. 67 Healthcare professional education, training, knowledge and experience.…”
Section: Barriers and Facilitators To Symptom Management Reported By mentioning
confidence: 99%
“…24,35,54,77 In three studies, healthcare professionals had access to either a specialist paediatric palliative care team or support from other colleagues, and this was viewed as beneficial for effective symptom management. 52,67,76 In one study, the involvement of a palliative care team was delayed by physicians, who were concerned about families readiness for palliative care, the association of 'palliative' with 'death' and the fear of negatively impacting the physician-family relationship. 67 Healthcare professional education, training, knowledge and experience.…”
Section: Barriers and Facilitators To Symptom Management Reported By mentioning
confidence: 99%
“…Pediatric oncology providers in a recent survey [ 24 ] issued a highly favorable opinion about their institution’s PPC service and agreed that early consultation is ideal. However, they report formally consulting PPC is extremely difficult because of what the PPC symbolizes to families and the emotional labor that the oncology provider must manage in introducing them.…”
Section: Common Myths and Misconceptions In Pediatric Palliative Cmentioning
confidence: 99%
“…This anxiety is worsened by the fact that clinicians acknowledge that they received limited or no communication training in how to share bad news or empathize with an upset parent [31, 48, 51, 52]. Clinicians are also under considerable time pressure to see a certain number of patients and families each day which may both increase the cognitive biases mentioned above [7274], reduce their ability to consider alternative approaches [16], and make them reluctant to initiate difficult conversations about palliative care that may take an unknown amount of time [61, 75, 76]. Each of these factors may increase the likelihood of an individual clinician postponing discussing palliative care with families.…”
Section: Discussionmentioning
confidence: 99%
“…However, many clinical teams have group norms about avoiding significant expressions of sorrow, and thus the topics which may elicit them, leading them to avoid discussion at the group level. Clinicians may maintain these norms because of their desire to retain composure professionally as well as their need during the clinical day to continue the fast-paced care of other patients with little to no time allotted to dwelling on these difficult situations [61]. Such norms can make it harder for individual team members to seek support when coping with negative emotions and may increase the risk for depression and burnout among clinicians.…”
Section: Discussionmentioning
confidence: 99%