In an effort to expand existing knowledge on police decision-making behavior, this research utilized data from a systematic social observation of police (The Project on Policing Neighborhoods) to conduct a qualitative content analysis of the narrative debriefings in dispute encounters. The content analysis revealed six distinct themes related to officer arrest decision-making, including the finding that officers utilize working rules when deciding on a course of action. Further, the influence of the working rules on decision-making behavior is mediated by specific cognitive frameworks. For example, officers typically utilize the working rule "arrest if there is an injury" but this working rule can be nullified if the officer determines that the victim is undeserving. The analysis also revealed that the application of working rules by officers was not uniform across the study, but varied by department in some key ways. For example, in cases where evidence was not strong enough to warrant an arrest, officers in Indianapolis would use the working rule "threaten arrest to ensure future compliance." Officers in St. Petersburg, however, utilized no working rules related to the threat of arrest.