Pattern of workplace violence against doctors practising modern medicine and the subsequent impact on patient care, in India

Kaur, Amandeep; Ahamed, Farhad; Sengupta, P. R.; Majhi, Jitendra; Ghosh, T. K.

doi:10.1371/journal.pone.0239193

Cited by 47 publications

(74 citation statements)

References 28 publications

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“…The research literature shows that such violence leads to issues such as death ( 8 ), heart and brain disease ( 9 ), anxiety, depression ( 10 ), and posttraumatic stress disorder (PTSD) ( 11 , 12 ). Workplace violence also translates to high costs for the organization where it takes place, both in the short and long term, and decreases quality of care provided to all patients ( 13 , 14 ). In China, workplace violence in hospitals causes a lot of to change their majors and decreases the integrity of the healthcare provider–patient relationship ( 15 ).…”

Section: Introductionmentioning

confidence: 99%

Serious Workplace Violence Against Healthcare Providers in China Between 2004 and 2018

Chen

Zheng

et al. 2021

Front. Public Health

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Introduction: Workplace violence (WPV) against healthcare providers has severe consequences and is underreported worldwide. The aim of this study was to present the features, causes, and outcomes of serious WPV against healthcare providers in China.Method: We searched for serious WPV events reported online and analyzed information about time, location, people, methods, motivations, and outcomes related to the incident.Result: Serious WPV reported online in China (n = 379) were mainly physical (97%) and often involved the use of weapons (34.5%). Doctors were victims in most instances (81.1%). Serious WPV mostly happened in cities (90.2%), teaching hospitals (87.4%), and tertiary hospitals (67.9%) and frequently in Emergency Department (ED), Obstetrics and Gynecology Department (OB-GYN), and pediatric departments; it was most prevalent in the months of June, May, and February. Rates of serious WPV increased dramatically in 2014 and decreased after 2015, with death (12.8%), severe injury (6%), and hospitalization (24.2%) being the major outcomes. A law protecting healthcare providers implemented in 2015 may have helped curb the violence.Conclusion: Serious WPV in China may stem from poor patient–doctor relationships, overly stressed health providers in highly demanding hospitals, poorly educated/informed patients, insufficient legal protection, and poor communication. Furthering knowledge about WPV and working toward curtailing its presence in healthcare settings are crucial to increasing the safety and well-being of healthcare workers.

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Section: Introductionmentioning

confidence: 99%

Serious Workplace Violence Against Healthcare Providers in China Between 2004 and 2018

Chen

Zheng

et al. 2021

Front. Public Health

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“…Out of the total doctors who responded, 477 had faced violence at workplace; the findings of which are published elsewhere. 6 In this paper, we present the findings about impact of media news on patient management by the doctors who had not faced WPV before participation in the study. The mean (SD) age of doctors who did not face workplace violence was 40.3 (11.7) years.…”

Section: Resultsmentioning

confidence: 99%

“…Our earlier study found a similar tendency among doctors who faced workplace violence. 6 This is a significant finding as such behavioral change among doctors, irrespective of their experience of facing workplace violence is likely to increase treatment costs significantly. Not only that, the critical and valuable time, which might be utilized in the management of moribund emergency cases, is lost in the process of referral.…”

Section: Discussionmentioning

confidence: 99%

Hostile media reporting and its effect on patient management behaviour of doctors who have not faced workplace violence

Kaur

Ghosh

Ahamed

2021

Int J Community Med Public Health

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Media finds doctors as a soft target for all sorts of healthcare system failure. The hostile media reporting has demonized the medical profession and has forced doctors to adopt a more reserved attitude. The present study focuses on assessing the effect of media on patient management by the doctors who had not faced violence at the workplace. It was observed that as a consequence of unfavorable media reporting, prescribing of investigations, and referral and consultation liaison increased, whereas, handling of complicated cases by the doctors decreased. Therefore, even the doctors who have not faced any workplace violence are influenced by news of workplace violence against doctors and are adopting safer strategies in the management of patients.

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“…In our earlier study, we had reported that three out of four practicing doctors in India experienced workplace violence in the last 12 months of their practice. [ 3 ] An increased prevalence of aggression at the workplace has created a high-pressure work environment for doctors, and often they are at a risk of being judged negatively and face the consequences of disdain from either patients or relatives of patients. [ 4 ] Significant effect of this violence was also noted to be associated with the psychosocial health of doctors which further affected the management of patients.…”

Section: Introductionmentioning

confidence: 99%

Perception of safety from workplace violence affects job satisfaction among doctors practicing modern medicine in India

Ahamed

Kaur

Sengupta

et al. 2021

Journal of Family Medicine and Primary Care

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Background: Doctors are often been judged negatively as a consequence of high expectation and demand from their job and face violence at workplace. Continuous worry of facing aggression at workplace may seriously affect job satisfaction and intention to job turnover. However, the association between workplace safety and job satisfaction had not been studied earlier in India. Methods: A cross-sectional survey was conducted among doctors from November 2019 to April 2020 using a pre-tested, semi-structured, anonymous “Google forms” based questionnaire among doctors working in private and/or public healthcare settings across India. Perception of safety was assessed by scoring in a scale. Cronbach's coefficient of the scale was calculated to be 0.88. Job satisfaction was assessed using the 5-item Brayfield and Rothe measure of job satisfaction. Cronbach's coefficient of the scale was 0.76. The data was coded and analyzed with the help of STATA-12. Results: 617 doctors practicing modern medicine participated in this study from all over India. 262 (42.5%) doctors were found to be satisfied at their job. Perception of safety at workplace was found to have 2.5 times greater influence on job satisfaction of doctors. 23.2% of the doctors expressed job turnover intention which was positively correlated with job satisfaction and perception of safety. Conclusion: Perception of safety from workplace violence was found to have significant effect on job satisfaction and turnover intention than actual violence. Appropriate strategy may be undertaken to address this apprehension at workplace.

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Pattern of workplace violence against doctors practising modern medicine and the subsequent impact on patient care, in India

Cited by 47 publications

References 28 publications

Serious Workplace Violence Against Healthcare Providers in China Between 2004 and 2018

Serious Workplace Violence Against Healthcare Providers in China Between 2004 and 2018

Hostile media reporting and its effect on patient management behaviour of doctors who have not faced workplace violence

Perception of safety from workplace violence affects job satisfaction among doctors practicing modern medicine in India

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