“…These stressors in combination with individual factors (e.g. anxiety, intoxication and mental illness) can lead to disruptive behaviour and jeopardise safety-a phenomenon known as Disruptive Airline Passenger Behaviour (DAPB), unruly Passenger Behaviour (UPB) or more generally (and especially if aggression is involved) as "air-rage" or "cabin-rage" (Felkai & Kurimay, 2017;Gordon, Kingham & Goodwin, 2004;International Air Transport Association, 2019;Rhoden, Ralston & Ineson, 2008;Vivian, 2000). DAPB includes: refusing to comply with safety instructions, verbal/physical/sexual abuse directed towards cabin crew and other passengers, assault, damage to the aircraft, and damage to employee property (Barron, 2002).…”