2021
DOI: 10.1016/j.techfore.2020.120510
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Patients’ perceptions of teleconsultation during COVID-19: A cross-national study

Abstract: Highlights Teleconsultation is a way to cure patients and limit the spread of COVID-19. We conduct a large scale survey and data analysis across four countries. Performance expectancy is key for the intention to use teleconsultation. Personal traits directly impact effort expectancy. Contamination avoidance and availability influence performance expectancy.

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Cited by 83 publications
(124 citation statements)
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“…Additionally, by adopting a technological perspective of the patient domain, this study adds valuable knowledge on debates about health-related technology innovations' acceptance. Finally, since our literature review did not find any evidence of similar works about the acceptance of teleconsultation in Brazil, and understanding that local and cultural aspects can impact the factors for teleconsultation adoption (Baudier, Kontradeva, Ammi, Chang, & Schiavone, 2021), our study's contributions also gain managerial and social relevancy for the coming discussion about telehealth regulation in the country during the post-COVID-19 period.…”
Section: Introduction Introductionmentioning
confidence: 82%
See 1 more Smart Citation
“…Additionally, by adopting a technological perspective of the patient domain, this study adds valuable knowledge on debates about health-related technology innovations' acceptance. Finally, since our literature review did not find any evidence of similar works about the acceptance of teleconsultation in Brazil, and understanding that local and cultural aspects can impact the factors for teleconsultation adoption (Baudier, Kontradeva, Ammi, Chang, & Schiavone, 2021), our study's contributions also gain managerial and social relevancy for the coming discussion about telehealth regulation in the country during the post-COVID-19 period.…”
Section: Introduction Introductionmentioning
confidence: 82%
“…For instance, external factors, such as the urgency for relevant social solutions, increase the pressure for approvals of innovations' diffusion as well as the need for solutions from potential users (Rogers, 2003). The outbreak of pandemics and other natural disasters had already influenced the approval and introduction of teleconsultation in such circumstances (Baudier et al, 2021). Policy makers are more flexible and more receptive in allowing a broader use of technological solutions, such as teleconsultation, to face challenges imposed by COVID-19 on society and on health providers (Bashshur, Doarn, Frenk, Kvedar, & Woolliscroft, 2020).…”
Section: Technology Acceptancementioning
confidence: 99%
“…The virus developed a global threat, and on 11 February 2020 was called COVID-19 by W.H.O. It is the family of SARS, ARDS, which has been listed as a public health emergency (Baudier et al 2021 ). While a healthy person is in contact with an infectious person, the virus is spread through the respiratory tract (Benreguia et al 2020 ).…”
Section: Introductionmentioning
confidence: 99%
“…Одной из значимых глобальных тенденций в развитии здравоохранения последних лет является активное внедрение телемедицины. Пандемия новой коронавирусной инфекции (COVID-19) дала новый стимул к использованию удаленных технологий в сфере охраны здоровья, которые стали рассматриваться не только как вспомогательный инструмент для снижения финансовых и временных затрат на оказание медицинской помощи и повышения ее доступности для жителей отдаленных территорий, но и как неотъемлемый элемент комплексных мер по борьбе с COVID-19, способствующий социальному дистанцированию и недопущению перекрестного инфицирования, снижению нагрузки на систему здравоохранения, экономии средств индивидуальной защиты [1][2][3].…”
Section: Introductionunclassified