Patients' contribution to the development of a web-based plan for integrated care – a participatory design study

Abstract

Adult patients and parents participating in the study provided various insights and expectations that informed system improvements and resulted in new functionality. System development and testing in healthcare can successfully incorporate patient involvement.

Project Synergy: co‐designing technology‐enabled solutions for Australian mental health services reform

“…Ultimately, our co‐designed digital suicide prevention functionality was rated as highly acceptable and usable by end users. The high acceptability demonstrates the value of involving users (in this case, young people, supportive others and health professionals) from project conception, and supports recommendations that such involvement constitutes best practice …”

“…Most research in this field has focused on testing the effectiveness of health information technologies; however, engagement and dropout rates have been identified as significant problems . To address this, involvement of users from the outset is now viewed as best practice . Meaningful involvement of young people in the design and development of health information technologies from the start is an important step in improving engagement and potential impact as it maximises the value of the technology to the user.…”

“…It was developed in the 1960s in relation to technical communication, and its importance has been advocated for more than two decades . It was not until recently, however, that these methodologies have been applied to design and develop health and wellbeing technologies such as telemedicine services, e‐health solutions for women with perinatal depression, information systems in health care, web‐based integrated care plans, and mindfulness programs …”

Available web‐based dental implants information for patients. How good is it?

“…in the development of health‐related websites (Bjerkan et al. ) and to improve their health literacy skills.…”

“…Another additional strategy would be to involve potential users, associa-tions of patients, etc. in the development of health-related websites (Bjerkan et al 2014) and to improve their health literacy skills.…”