Patients’ and kin’s perspective on healthcare quality compared to Lachman's multidimensional quality model: Focus group interviews

Claessens, Fien; Castro, Eva Marie; Jans, Anneke; Jacobs, Laura; Seys, Deborah; Wilder, Astrid Van; Brouwers, Jonas; Auwera, Charlotte Van der; Ridder, Dirk De; Vanhaecht, Kris

doi:10.1016/j.pec.2022.07.007

Cited by 9 publications

(6 citation statements)

References 33 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Two focus group discussions (FGDs) each comprising seven participants selected based on marketing knowledge and experience, and gender were organised to examine the influence of mobile phones on accessing agricultural marketing information. According to Claessens et al (2022), the purposive sampling technique is used to select FGD size between six to twelve participants. FGD guide complemented by a notebook and recorded audio was used to complement the collection of data.…”

Section: Methodsmentioning

confidence: 99%

“…FGD guide complemented by a notebook and recorded audio was used to complement the collection of data. The use of FGD is justified in this study to enhance efficiency and comprehensiveness in data collection (Claessens et al ., 2022). The quantitative data were analysed descriptively (percentages and frequency) to describe the characteristics of the respondents, and ordinal logistic regressions were used to estimate the score of predictor variables on the outcome variable.…”

Section: Methodsmentioning

confidence: 99%

See 1 more Smart Citation

Use of mobile phone technologies for accessing agricultural marketing information by grape smallholder farmers: a technological acceptance model (TAM) perspective

Nyagango

Sife

Kazungu

2023

TECHS

View full text Add to dashboard Cite

PurposeFactors influencing the use of mobile phone technologies for agricultural market information access remain a mixed debate, and there are contradictive views among studies. This study examined factors influencing the use of mobile phone technologies for agricultural marketing information access. The study is anchored on the technological acceptance model (TAM).Design/methodology/approachA descriptive cross-sectional research design was adopted with a sample size of 400 grape smallholder farmers. A structured questionnaire and focus group discussions (FGDs) were used to gather data. Descriptive, ordinal logistic regression and thematic approaches were used in data analysis.FindingsThe study confirmed grape smallholder farmers generally considered mobile phone technologies as an appropriate communication channel to stay informed about agricultural marketing information. It was found that reliable electricity supply, relevance, timeliness, perceived ease of use (PEOU) and perceived usefulness (PU) of mobile phone technologies influenced the level of agricultural marketing information access.Research limitations/implicationsThis research is limited to a selected number of grape smallholder farmers in Dodoma, Tanzania, and leaves out those without mobile phones. Also, the study was cross-sectional in nature, so it may not be necessarily capable of consistently providing critical and consistent information about the same population over a series of times.Originality/valueThis study contributes to the body of knowledge by integrating the use of mobile phone technologies to access marketing information in informing policy and decision-making processes to promote grape marketing.

show abstract

Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Use of mobile phone technologies for accessing agricultural marketing information by grape smallholder farmers: a technological acceptance model (TAM) perspective

Nyagango

Sife

Kazungu

2023

TECHS

View full text Add to dashboard Cite

show abstract

“…Two focus group discussions (FGDs), each comprising seven participants selected based on marketing knowledge and experience, and gender, were organized to examine the influence of mobile phones usage awareness for accessing agricultural marketing information. According to Claessens et al (2022), the purposive sampling technique is used to select FGD size between 6 and 12 participants. An FGD guide complemented by a notebook and recorded audio was used to complement the collection of data.…”

Section: Methodsmentioning

confidence: 99%

“…An FGD guide complemented by a notebook and recorded audio was used to complement the collection of data. The use of FGD is justified in this study to enhance efficiency and comprehensiveness in data collection (Claessens et al , 2022).…”

Section: Methodsmentioning

confidence: 99%

Factors influencing mobile phone usage awareness for accessing agricultural marketing information by grape smallholder farmers in Dodoma, Tanzania

Nyagango,

Sife,

Kazungu

2023

JICES

View full text Add to dashboard Cite

Purpose There is a contradictive debate on factors influencing mobile phone usage awareness among scholars. This study aims to examine factors influencing mobile phone usage awareness for accessing agricultural marketing information. Design/methodology/approach A descriptive cross-sectional research design was used with 400 smallholder grape farmers. The use of structured questionnaires, focus group discussions and key informant interviews helped to collect primary data. Data analysis was subjected to descriptive, ordinal logistic regression and thematic approaches. Findings This study found that farmers were mostly aware of voice calls helping to access buyers and price information. Education, age and sex were the critical factors influencing mobile phone usage awareness among grape smallholder farmers. Originality/value This study contributes to scientific knowledge by providing an understanding of the perceived factors on mobile phone usage awareness within the grape subsector to inform policymakers.

show abstract

“…These three frameworks were modi ed by removing any overlap to form one extraction framework. The authors added the domain of 'communication' to address an obvious de cit in existing frameworks as identi ed in the NICE guidelines 24 and recent literature 27 . The de nitions are detailed in a modi ed frameworks of quality domains (Table 2.)…”

Section: Data Items and Extractionmentioning

confidence: 99%

A scoping review examining patient experience and what matters to people experiencing homelessness when seeking healthcare

Miller,

Hutton,

Doherty

et al. 2023

Preprint

View full text Add to dashboard Cite

Background: Homelessness is associated with significant health disparities. Conventional health services often fail to address the unique needs of homeless individuals. This scoping review aimed to examine areas of patient experience that are most frequently reported by people experiencing homelessness when seeking and receiving healthcare, and to identify existing surveys used to measure patient experience for this cohort. Methods: A scoping review was undertaken reported according to the PRISMA-ScR 2020 Statement. Databases were searched on 1 December 2022: MEDLINE, EMBASE, APA PsychINFO and CINAHL. Included studies focused on people experiencing homelessness, healthcare services and patient experience, primary research, published in English from 2010. Qualitative papers and findings were extracted and synthesized against a modified framework based on the National Institute for Health and Care Excellence guidelines for integrated health and social care for people experiencing homelessness, the Institute of Medicine Framework for Health Care Quality, and Lachman’s multidimensional quality model. Results: 31 studies were included. Of these, 21 were qualitative, seven quantitative and three mixed methods, from the United States of America (n=16), United Kingdom (n=5), Australia (n=5) and Canada (n=4). Health services ranged from primary healthcare to outpatient management, acute care, emergency care and hospital-based healthcare. In qualitative papers, the domains of ‘accessible and timely’, ‘person-centred’, and values of ‘dignity and respect’ and ‘kindness with compassion’ were most prevalent. Among the three patient experience surveys identified, ‘accessible and timely’ and ‘person-centred’ were the most frequent domains. The least frequently highlighted domains and values were ‘equitable’ and ‘holistic’. No questions addressed the ‘safety’ domain. Conclusions: The Primary Care Quality-Homeless questionnaire best reflected the priorities for healthcare provision that were highlighted in the qualitative studies of people experiencing homelessness. The most frequently cited domains and values that people experiencing homelessness expressed as important when seeking healthcare were reflected in each of the three survey tools to varying degrees. Findings suggest that the principles of ‘Kindness and compassion’ require further emphasis when seeking feedback on healthcare experiences and the domains of ‘safety’, ‘equitable’, and ‘efficiency’ are not adequately represented in existing patient experience surveys.

show abstract

Patients’ and kin’s perspective on healthcare quality compared to Lachman's multidimensional quality model: Focus group interviews

Cited by 9 publications

References 33 publications

Use of mobile phone technologies for accessing agricultural marketing information by grape smallholder farmers: a technological acceptance model (TAM) perspective

Use of mobile phone technologies for accessing agricultural marketing information by grape smallholder farmers: a technological acceptance model (TAM) perspective

Factors influencing mobile phone usage awareness for accessing agricultural marketing information by grape smallholder farmers in Dodoma, Tanzania

A scoping review examining patient experience and what matters to people experiencing homelessness when seeking healthcare

Contact Info

Product

Resources

About