Patients’ and dentists’ perceptions of tele-dentistry at the time of COVID-19. A questionnaire-based study

Menhadji, Payvand; Patel, Rupal; Asimakopoulou, Koula; Quinn, Barry Francis Arthur; Khoshkhounejad, Golfam; Pasha, Pegah; García-Sánchez, Rubén; Ide, Mark; Kalsi, Poonam; Nibali, Luigi

doi:10.1016/j.jdent.2021.103782

Cited by 46 publications

(62 citation statements)

References 18 publications

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“…Therefore, if, on the one hand, COVID-19 has created an unprecedented situation for all health services, on the other hand, this is also an unknown situation for patients, who Encyclopedia 2022, 2 366 have to handle fear of COVID-19 contagion and discomfort situations due to the suspension of planned dental treatments [14,15].…”

Section: Synthesismentioning

confidence: 99%

Dental Patients’ Perspective on COVID-19: A Systematic Review

et al. 2022

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The COVID-19 epidemic has changed patients’ approach to dental treatments. While dentists worldwide have shown an excellent level of adaptability to face the new challenges presented by the unprecedented situation due to the rapid spread of COVID-19, dental patients have witnessed a sudden suspension of elective treatments and a slow resumption of dental care activities after several national lockdowns. In addition, the general climate of anxiety and fear due to the high COVID-19 risk and the high level of mortality has influenced the perception and attitudes of people towards dental activity, inducing many dental patients to avoid appointments to the dentist if not highly urgent. We present an overview of the current state of knowledge about dental patients’ perception, perspective, attitude, and expectations towards a full resumption of regular dental treatments.

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Section: Synthesismentioning

confidence: 99%

Dental Patients’ Perspective on COVID-19: A Systematic Review

et al. 2022

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“…95% of patients would use a video consultation again and 90% would recommend this style of consultation to a friend. Another study by Menhadji et al [ 17 ] similarly reported over 90% of patients felt comfortable with their video consultation, 87% found their virtual consultation useful and 79.3% would recommend video consultation to others. A literature review by Almathami et al [ 18 ] as well as a study by Barca et al [ 19 ] also found high levels of patient satisfaction with medical online consultations and reported virtual consultations were as good as in person consultations.…”

Section: Discussionmentioning

confidence: 99%

“…The authors are not aware of any other studies regarding dental staff perceptions of emailing patient information leaflets following virtual consultations. However, there have been several studies reporting high levels of clinician satisfaction regarding video consultations in general [ 17 , 26 , 27 ]. A survey of Oral and Maxillofacial consultants, who pre-pandemic held mixed views about the benefit of virtual consultations, now report more positive opinions and believe that there is a place for them in future practice [ 10 ].…”

Section: Discussionmentioning

confidence: 99%

Virtual consultations for oral surgery patients

Crummey

Graham

Besi³

2022

BMC Oral Health

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Background Following Covid-19, many departments have incorporated teledentistry into practice. As new consultation methods are introduced, it’s imperative that patients have as similar an experience with virtual consultations to ensure informed decision-making. This project evaluated patients' perceptions of video consultations and determined if patients seen virtually received the same standard of information by auditing compliance with sending patient information leaflets (PILs) following video consultation. Method The department’s PILs were used to create an inclusion list for patients requiring a PIL. A retrospective audit assessed the notes of 100 video consultations for records of if PILs were sent and by what method. The department’s PILs were digitalised and a clinical mailbox introduced enabling clinicians to email patients a PIL hyperlink. The audit was repeated for 88 video consultations. Patient and staff feedback was gathered via online surveys. Results Initially, 51% of cases met the criteria requiring a PIL and 16% of patients were sent PILs. Following mailbox introduction, 53% of cases met the criteria and 94% were sent PILs, 100% via email. Patient and staff feedback was positive regarding video consultations and digital PILS. Technical difficulties were reported in 44% of cases. Conclusions Patients perceive virtual consultations to be a positive change and the introduction of a mailbox enhances video consultations in an efficient and cost-effective manner. Patient information can be standardised, via digital PILs, regardless of consultation type. As departments implement post-pandemic changes, utilisation of a mailbox can provide multiple improvements to care.

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“…A few more acceptance-oriented studies have achieved good responses with teledentistry consultation for pain as well as for monitoring and follow-ups. Teledentistry has been beneficial in various fields, such as orthodontics, maxillofacial surgery, and pediatric dentistry (21)(22)(23).…”

Section: Recent Evidence Of Teledentistrymentioning

confidence: 99%

Practical Applicability of Teledentistry in Pediatric Patients Amidst Pandemic : A Narrative Review

Goswami¹,

Nangia²,

Saxena³

et al. 2021

Front. Dent. Med

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The coronavirus disease-2019 (COVID-19) pandemic has imposed a situation where all healthcare facilities except emergency services remain suspended. These times generated the necessity for the implementation of a healthcare delivery system that can be accessed digitally and, thus, benefit the majority of children as well as healthcare professionals. This review aims to propose a sound model of less technique sensitive, safe and handy strategies for dental traumatic injuries, endodontic and restorative concerns, and orthodontic urgencies until complete clinical help can be sought. Five hundred thirty articles were obtained from the PubMed, Google Scholar, Embase, Lilacs, and Cochrane databases published from 2011 to 2021. Nineteen articles that described teledentistry in the COVID-19 era were included. Teledentistry can serve as a vital patient management strategy that can aid in triaging urgent and elective patient treatment needs, ultimately easing the burden of clinics and at the same time providing a safer means of consultation.

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Patients’ and dentists’ perceptions of tele-dentistry at the time of COVID-19. A questionnaire-based study

Cited by 46 publications

References 18 publications

Dental Patients’ Perspective on COVID-19: A Systematic Review

Dental Patients’ Perspective on COVID-19: A Systematic Review

Virtual consultations for oral surgery patients

Practical Applicability of Teledentistry in Pediatric Patients Amidst Pandemic : A Narrative Review

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