Patient Satisfaction with Orthopedic Telemedicine Health Visits During the COVID-19 Pandemic

Omari, Ali M; Antonacci, Christopher L.; Zaifman, Jay; Johal, Anmol; Conway, Jolie; Mahmood, Yusuf; Klein, Gregg R.; Alberta, Frank G.; Koerner, John D.

doi:10.1089/tmj.2021.0170

Cited by 11 publications

(13 citation statements)

References 31 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…While the remaining studies ( n = 6) did not limit the patient types [ 23 , 31 , 34 , 37 , 54 , 55 ]. For the evaluation questionnaire, there are part of studies ( n = 16) using existing questionnaires [ 17 , 22 , 26 , 28 , 30 , 32 – 34 , 42 , 46 , 47 , 50 , 55 , 56 , 58 , 59 ], a few of studies’ questionnaire ( n = 3) were designed based on different studies [ 21 , 24 , 49 ], several studies ( n = 7) evaluating by self-developed questionnaires [ 19 , 25 , 29 , 39 , 51 , 57 , 60 ], and some ( n = 18) studies did not mension the specific questionnaires used [ 18 , 20 , 23 , 27 , 31 , 35 – 38 , 40 , 41 , 43 – 45 , 48 , 52 – 54 ]. In addition, the questionnaires used in several studies ( n = 18) were divided into various dimensions [ 17 , 20 , 23 , 24 , 26 , 32 , 34 , 37 , 38 , 44 , 47 , 49 – 51 , 53 – 55 , 57 ].…”

Section: Resultsmentioning

confidence: 99%

“…Nine studies involved service efficiency, which includes the punctuality of the telemedicine visiting process [ 17 , 26 , 36 , 38 , 44 , 48 , 50 , 51 , 60 ]. Twenty-three studies involved diagnosis and treatment result, which includes whether patients’ problems, concerns, and needs were achieved [ 17 , 18 , 20 – 22 , 24 , 25 , 32 , 34 , 38 , 40 , 41 , 43 , 44 , 46 , 47 , 49 , 50 , 52 , 56 – 58 , 60 ]. Nineteen studies involved ease of use, about medical services and system technology [ 17 , 20 , 23 , 27 , 29 , 30 , 32 , 36 – 38 , 44 – 47 , 50 , 54 , 56 , 57 , 60 ].…”

Section: Resultsmentioning

confidence: 99%

See 1 more Smart Citation

The development of evaluation scale of the patient satisfaction with telemedicine: a systematic review

Du,

2024

BMC Med Inform Decis Mak

View full text Add to dashboard Cite

Background Since the outbreak of the COVID-19 pandemic, telemedicine become more and more popular, patients attempt to use telemedicine to meet personal medical needs. Patient satisfaction is a key indicator of insight into the patient experience. Purpose This systematic review aims to explore the measurement factors of patient satisfaction with telemedicine and develop a more comprehensive and systematic scale of patient satisfaction with telemedicine. Methods In February 2023, a literature search was conducted on the PubMed, EMBASE, and Web of Science, identifying measurement factors and tools of patient satisfaction with telemedicine. For inclusion, the studies had to have or make a questionnaire about patient satisfaction with telemedicine delivered through video/audio visits in English. The quality of the studies was evaluated according to the Critical Appraisal Tool for Analytical Cross-Sectional Studies of the Joanna Briggs Institute (JBI). The dimensions and items in each tool were also analyzed. Results The initial search showed 14,020 studies. After eliminating duplicates and utilizing inclusion and exclusion criteria, 44 studies were included. This systematic review identified and integrated the measurement factors and develops a scale of patient satisfaction with telemedicine, which was divided into 9 dimensions and consists of 37 items. Conclusion Future measurement and evaluation of telemedicine will benefit from scale that was developed in this study, and it will more directly reflecting patient needs when patient satisfaction with telemedicine is evaluated.

show abstract

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

The development of evaluation scale of the patient satisfaction with telemedicine: a systematic review

Du,

2024

BMC Med Inform Decis Mak

View full text Add to dashboard Cite

show abstract

“…However, telemedicine-oriented patient education may well solve the problem [37,61,62]. Studies conducted for virtual consultations for orthopedics usually focus on new solutions and technologies [59,[63][64][65][66][67][68][69], patient and clinician satisfaction [4,24,26,46,49,[70][71][72][73][74][75][76][77], clinical outcome measures [78][79][80][81][82], and cost analysis of traditional versus teleconsultation [82][83][84][85][86][87].…”

Section: Discussionmentioning

confidence: 99%

Orthopedic Telemedicine Outpatient Practice Diagnoses Set during the First COVID-19 Pandemic Lockdown—Individual Observation

Glinkowski

2022

IJERPH

View full text Add to dashboard Cite

The COVID-19 pandemic has caused a substantial intensification of the telemedicine transformation process in orthopedics since 2020. In the light of the legal regulations introduced in Poland, from the beginning of the SARS-CoV-2 pandemic, physicians, including orthopedic surgeons, have had the opportunity to conduct specialist teleconsultations. Teleconsultations increase epidemiological safety and significantly reduce the exposure of patients and medical staff to direct transmission of the viral vector and the spread of infections. The study aimed to describe diagnoses and clinical aspects of consecutive orthopedic teleconsultations (TC) during the pandemic lockdown. The diagnoses were set according to the International Classification of Diseases (ICD-10). Hybrid teleconsultations used smartphones and obligatory Electronic Health Record (EHR) with supplemental voice, SMS, MMS, Medical images, documents, and video conferencing if necessary. One hundred ninety-eight consecutive orthopedic teleconsultations were served for 615 women and 683 men (mean age 41.82 years ± 11.47 years). The most frequently diagnosed diseases were non-acute orthopedic disorders “M” (65.3%) and injuries “S” (26.3%). Back pain (M54) was the most frequent diagnosis (25.5%). Although virtual orthopedic consultation cannot replace an entire personal visit to a specialist orthopedic surgeon, in many cases, teleconsultation enables medical staff to continue to participate in providing medical services at a sufficiently high medical level to ensure patient and physician. The unified approach to TC diagnoses using ICD-10 or ICD-11 may improve further research on telemedicine-related orthopedics repeatability. Future research directions should address orthopedic teleconsultations’ practical aspects and highlight legal, organizational, and technological issues with their implementations.

show abstract

“…11,12 Since the start of the pandemic, studies have shown that orthopaedic patients are highly satisfied with telemedicine visits. [13][14][15][16] Furthermore, evidence suggests that there is no difference in postoperative clinical outcomes for orthopaedic patients who have telemedicine visits instead of in-person visits. 15,17 However, this equivalence in care may not translate across all specialties.…”

Section: Discussionmentioning

confidence: 99%

Impact of Heart Disease History on Safety of Telemedicine Cardiac Clearance Appointments

Siegel

Lambrechts

Issa

et al. 2022

J Am Acad Orthop Surg

View full text Add to dashboard Cite

Purpose:The objective of this study was to compare complication, readmission, mortality, and cancellation rates between patients who had either an in-person or telemedicine preoperative cardiac clearance visit before spine surgery.Methods:A retrospective review was conducted on patients who underwent a spine procedure at a single tertiary academic center from February 1, 2020, to June 30, 2021. Cancellations, inpatient complications, 90-day readmissions, and inpatient and 90-day mortality rates were compared between in-person and telemedicine cardiac clearance visits. Secondary analysis included multiple logistic regression to determine independent predictors of case cancellations and complications. Alpha was set at P < 0.05.Results:A total of 1,331 consecutive patients were included, with 775 patients (58.2%) having an in-person cardiac clearance visit and 556 (41.8%) having telemedicine clearance. Overall, the telemedicine cohort did not have more cancellations, complications, or readmissions. Regardless of the type of clearance, patients with a history of cardiac disease had more inpatient complications (15.8% versus 6.9%, P < 0.001) and higher 90-day mortality rates (2.3% versus 0.4%, P = 0.005). Subgroup analysis of patients with a history of cardiac disease showed that patients who had telemedicine visits had more cancellations (4.6% versus 10.9%, P = 0.036) and higher 90-day mortality rates (1.4% versus 4.4%, P = 0.045). On regression analysis, telemedicine visits were not independent predictors of preoperative cancellation rates (P = 0.173) but did predict greater preoperative cancellations among patients with cardiac history (odds ratio 2.73, P = 0.036).Discussion:Patients with cardiac disease who undergo preoperative telemedicine visits have greater preoperative surgical cancellation rates and postoperative 90-day mortality rates. Although preoperative telemedicine visits may be appropriate for most patients, a history of cardiac disease should be a contraindication.

show abstract

Patient Satisfaction with Orthopedic Telemedicine Health Visits During the COVID-19 Pandemic

Cited by 11 publications

References 31 publications

The development of evaluation scale of the patient satisfaction with telemedicine: a systematic review

The development of evaluation scale of the patient satisfaction with telemedicine: a systematic review

Orthopedic Telemedicine Outpatient Practice Diagnoses Set during the First COVID-19 Pandemic Lockdown—Individual Observation

Impact of Heart Disease History on Safety of Telemedicine Cardiac Clearance Appointments

Contact Info

Product

Resources

About