Patient satisfaction with E-Oral Health care in rural and remote settings: a systematic review protocol

Emami, Elham; Kadoch, Naomi; Homayounfar, Sara; Harnagea, Hermina; Dupont, Patrice; Giraudeau, Nicolas; Mariño, Rodrigo

doi:10.1186/s13643-017-0550-3

Cited by 14 publications

(16 citation statements)

References 35 publications

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“…The reported advantages include lower financial costs, high patient satisfaction, better rural access, decreased waiting times and fewer missed appointment. [2][3][4][5][6][7] There is less available evidence from primary care; however, there are positive findings in primary care chronic disease management. [8][9][10] The main disadvantages are erosion of the clinician-patient relationship and concerns around quality of care.…”

Section: Introductionmentioning

confidence: 99%

Does telemedicine reduce the carbon footprint of healthcare? A systematic review

Purohit

Smith

Hibble³

2021

Future Healthcare Journal

121

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In the rapidly progressing field of telemedicine, there is a multitude of evidence assessing the effectiveness and financial costs of telemedicine projects; however, there is very little assessing the environmental impact despite the increasing threat of the climate emergency. This report provides a systematic review of the evidence on the carbon footprint of telemedicine. The identified papers unanimously report that telemedicine does reduce the carbon footprint of healthcare, primarily by reduction in transport-associated emissions. The carbon footprint savings range between 0.70-372 kg CO 2 e per consultation. However, these values are highly context specific. The carbon emissions produced from the use of the telemedicine systems themselves were found to be very low in comparison to emissions saved from travel reductions. This could have wide implications in reducing the carbon footprint of healthcare services globally. In order for telemedicine services to be successfully implemented, further research is necessary to determine context-specific considerations and potential rebound effects.

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Section: Introductionmentioning

confidence: 99%

Does telemedicine reduce the carbon footprint of healthcare? A systematic review

Purohit

Smith

Hibble³

2021

Future Healthcare Journal

121

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“…6 This situation favours the use of new information and communication technologies (ICTs) aimed at improving professional qualifications and achieving greater equality in the provision of healthcare services. 7,8,9 Experiences in several countries have shown that investments in PHC made with the goal of improving physical resources and professional qualifications lead to a significant improvement in the population's health indicators. 10,11,12 The constant updating of scientific knowledge requires continued professional education to ensure the quality of care.…”

Section: Introductionmentioning

confidence: 99%

Impact of teleconsultations on the conduct of oral health teams in the Telehealth Brazil Networks Programme

Bavaresco

Hauser²,

Haddad

et al. 2020

Braz. oral res.

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Telehealth has been applied in the Unified Health System (SUS) as a tool for qualifying professionals and improving the healthcare provided to the population served by the system. The aim of the present study was to evaluate the impact of teleconsultations on the qualifications of the clinical approach of the oral health teams involved in primary health care (PHC) in the state of Rio Grande do Sul under the Telehealth Brazil Networks Programme. The sample population of the study was composed of 285 dentists and 132 oral health assistants belonging to the Family Health Teams. A chi-square test was used to investigate possible associations between the absolute number of teleconsultations performed and several independent variables, namely, gender, age, dental specialty, time since graduation, time working in the Family Health Strategy (FHS), employment status, type of training institution, familiarity with information technology, and work satisfaction at the health facility. The level of significance was p < 0.05. Use of the oral health teleconsultation service led to a reduction of more than 45% in the number of referrals to other levels of care. However, no significant association was found between the number of teleconsultations and the independent variables analysed. The use of teleconsultations proved to be a powerful tool for professional training, for increasing the effectiveness of PHC, and for improving the oral healthcare provided.

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“…Rural population are reported to have a poor quality of life, access to oral health, and oral health status [ 30 – 34 ]. People living in rural areas may also be less satisfied with their oral health care because of poor access to oral health care services that, in turn, could be influenced by several factors such as low socioeconomic status, geographic remoteness, shortages of dental professionals, lack of public transportation and limited dental insurance coverage [ 28 , 35 – 38 ]. According to the Canadian Census 2016, about 19.4% of all Quebecers live in rural areas [ 39 ].…”

Section: Introductionmentioning

confidence: 99%

Rural–urban disparities in patient satisfaction with oral health care: a provincial survey

et al. 2021

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Background Identifying spatial variation in patient satisfaction is essential to improve the quality of care. Thus, the objective of this study was to investigate rural–urban disparities in patient satisfaction and to determine the factors that could influence satisfaction with oral health care. Methods Data from 1788 parents/caregivers of children who participated in the Quebec Ministry of Health clinical study were subject to secondary analysis. The Perneger model of patient satisfaction was used as the conceptual framework for the study. Satisfaction with oral health care was measured using the WHO-sponsored International Collaborative Study of Oral Health Outcomes (ICS-II). Explanatory variables included predisposing factors and enabling resources. Statistical analyses included descriptive statistics, as well as bivariate and linear regression models. Results Individuals with higher income, dental insurance coverage, having a family dentist, reporting ease in finding a dentist, and having access to a private dental clinic were more satisfied with oral health care (p < 0.001). There were statistically significant differences between rural and urban Quebec residents in their ratings of patient satisfaction on four items, including dental office location (p = 0.013), dental equipment (p = 0.016), cost of dental treatment (p < 0.001), and cleanliness of dental office (p = 0.004), with greater satisfaction for urban dwellers. The multiple linear regression model showed that major determinants of patient satisfaction were being born in Canada, income ≥ 40,000$ CAD, having a family dentist, and having visited the dentist in the last year for regular checkups. However, ethnicity, having difficulty finding a dentist, and being in need of dental treatment negatively influenced patient satisfaction with oral health care. Conclusions These findings suggest that Quebec rural–urban disparity exists in patient satisfaction with care and that determinants of health influence this outcome. Intensive and powerful knowledge dissemination activities are needed to mobilize policymakers in implementing public health strategies to reduce this disparity.

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Patient satisfaction with E-Oral Health care in rural and remote settings: a systematic review protocol

Cited by 14 publications

References 35 publications

Does telemedicine reduce the carbon footprint of healthcare? A systematic review

Does telemedicine reduce the carbon footprint of healthcare? A systematic review

Impact of teleconsultations on the conduct of oral health teams in the Telehealth Brazil Networks Programme

Rural–urban disparities in patient satisfaction with oral health care: a provincial survey

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