Patient satisfaction following day surgery

Patients' perceptions of day surgery: a survey study in China

“…12 The patients in this study generally exhibited high degree of satisfaction with day surgery, which is consistent with findings in the literature. 13 While most were satisfied with the clinical service process, service attitude, the hospital surgery environment, and operating skills and results, some expressed dissatisfaction with the levels of communication. They complained that hospital staff lacked requisite communication skills to put patients and their family members at ease, resulting in pre-and postsurgery anxiety.…”

Postoperative recovery from the perspective of day surgery patients: A phenomenographic study

“…Day surgery implies admittance, surgery and discharge without an overnight stay (Toftgaard and Parmentier, 2006), and minimal disruption of ordinary life (Mottram, 2010). Most patients appreciate the possible choice of day surgery (Lemos et al, 2009, Martin et al, 2010, Rhodes et al, 2006, Tysome and Padgham, 2006, and it is perceived as less risky (risks concerning anaesthesia, loss of personal autonomy and separation from one's family) than if undergoing an in-hospital surgical procedure (Mottram, 2012). On the other hand, the day surgery patient does not have the advantage of postoperative surveillance by professionals following discharge (Kleinbeck, 2000).…”

Patient Satisfaction Following Laparoscopic Umbilical Hernia Repair Using a “Two-Port” Technique

“…Satisfaction represents a subjective assessment rather than an objective measurement [7]. Multiple factors can influence the assessment of satisfaction such as preoperative expectations, the way in which patients are handled by staff, the information provided to patients [8], and surgical outcome [9]. The timing of administration of satisfaction surveys may also influence how patients report satisfaction; many surveys are conducted soon after surgery or before hospital discharge, which may produce different findings from surveys conducted several days or weeks later [7].…”

“…The timing of administration of satisfaction surveys may also influence how patients report satisfaction; many surveys are conducted soon after surgery or before hospital discharge, which may produce different findings from surveys conducted several days or weeks later [7]. For example, Lemos et al [9] surveyed patient satisfaction after ambulatory surgery at discharge and 30 days after surgery. Complete satisfaction was reported in 75% of patients at discharge, which decreased to 62% at 30 days.…”