Patient Satisfaction as a Positive Nursing Outcome

Abstract

The purpose of this cross-sectional survey was to assess patient satisfaction and analyze its relationship to nurse staffing levels in 34 inpatient wards at 4 Finnish university hospitals. The patients were satisfied with their care in general. However, the proportion of registered nurses (RNs), the patient-to-RN ratio, and the RNs' working years were highly related to patient satisfaction. Eight patients per RN was the cut-off point for patient satisfaction.

Does Clinical Experience Help Oncology Nursing Staff to Deal with Patient Pain Better than Nurses from other Displines? Knowledge and Attitudes Survey Amongst Nurses in a Tertiary Care in Malaysia

“…Nurses also educate patients to improve their understanding regarding their pain and empowering them to manage or cope with the pain (Musclow et al, 2002). Patients express greater satisfaction when nurses are involved in pain management (Tervo-Heikkinen et al, 2008;Beck et al, 2010). Nurses' 3 role in pain management is relevant in various settings, including acute care, postoperative care and cancer care (Musclow et al, 2002;Kaasalainen et al, 2010).…”

The Quality of Hospice Care Assessed by Family Members of Patients in a Finnish Hospice

“…25 The HCS has been tested and used before in many studies, 9,21,22 thus confirming the reliability of the study; it should, however, be noted that the HCS has not been used previously to measure hospice care. In addition, customizing the questions to fit the target group of relatives may be a source of errors.…”

“…9,21,22 The original HCS includes five areas: (1) maintenance of social relations and privacy (17 statements), (2) communication and participation (nine statements), (3) respecting patients' feelings (15 statements), (4) maintaining and promoting physical health (13 statements), and (5) ensuring the necessary conditions for humane caring on the ward (seven statements). The original HCS was developed for evaluation made by patients.…”

Off-Peak Nurse Staffing

“…These include subcategories of policy/legislation (safe staffing, 13,14 health care financing, 15 and increasing funding for nursing education 8,11,16 ), practice environment/organizational attributes/hospital characteristics (nurse skill mix, [17][18][19] evidence-based practice, 20 for-profit vs not-for-profit, 21 manager/supervisor support, 22 and Magnet status 23 ), nursing economics (reimbursement, 24 production function, [25][26][27] and cost/savings 28,29 ), and technology/informatics (use in staffing/scheduling 30 and supports nursing functions 31 ).…”