2015
DOI: 10.1590/s0080-623420150000200013
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Patient safety management from the perspective of nurses

Abstract: Objective:To evaluate the actions of patient safety management developed in hospitals, from the perspective of nurses. Method: This is a cross-sectional, descriptive study of the survey type. Participants were seven hospitals, in which seven nurse managers and 49 sector coordinator nurses (n = 56) answered the instrument prepared by the author. Results:The results showed that 100% of hospitals have an adverse event reporting system, 71.4% have a Risk Management Committee and 80% have discussions about the even… Show more

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Cited by 39 publications
(61 citation statements)
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“…Openness and transparency in the notification of events and a non-punitive and supportive environment are essential for organisational learning (19,25) . Moreover, all the members of the team must understand that the detection and analysis of events support decision-making and patient safety planning (25) . Once notified, the investigation of events must be based on the failures of processes and not on individual human error (2) .…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Openness and transparency in the notification of events and a non-punitive and supportive environment are essential for organisational learning (19,25) . Moreover, all the members of the team must understand that the detection and analysis of events support decision-making and patient safety planning (25) . Once notified, the investigation of events must be based on the failures of processes and not on individual human error (2) .…”
Section: Discussionmentioning
confidence: 99%
“…Another critical point to ensure patient safety is communication. For patients to receive 24-hour uninterrupted care, they must be attended by different workers in different therapeutic or diagnostic procedures, which requires effective communication to make sure the message was correctly understood by everyone involved in the process (4,22,25) , and this includes patient-related events.…”
Section: Discussionmentioning
confidence: 99%
“…These results differ in the evaluation of SSIs and AP, given that their identification as a health problem in the electronic record is low (SSI (48.9%) and AP (27.4%)) despite the fact that ATIC offers diagnostic concepts with different levels of specificity. The causes of this poor recording may be due to a lack of expertise in the recognition of the event (24) , affecting the diagnostic capacity of the nurse, or fear that recording a particular clinical judgement may result in being interpreted as negligence in care (25) .…”
Section: Diagnostic Accuracymentioning
confidence: 99%
“…7 These goals constitute an extremely important step in obtaining safe care, but in order to achieve them, changes in the organizational culture of the hospital and focusing on learning from mistakesarenecessaryaspects. 8 This change, in turn, involves complex processes in the search to reorganize care, because communication is necessary to be based on mutual trust between employees and for top management to recognize that poorly delineated processes which lead to the mistakes and errors. 9 It should be mentioned that, although national and international organizations are encouraged to promote safe care, there are still structural factors that make it difficult to guarantee patient safety.…”
Section: Introductionmentioning
confidence: 99%