Patient Perceptions and Satisfaction With Teledermatology During the COVID-19 Pandemic: A Survey-Based Study

Yeroushalmi, Samuel; Millan, Sarah H; Nelson, Kamaria; Sparks, Andrew; Friedman, Adam

doi:10.36849/jdd.5714

Cited by 33 publications

(31 citation statements)

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“…In the quantitative results, the teledermatology experience was graded to be poorer than in-person visits, which was dissonant to our qualitative interviews that reported mainly good experiences and was contrary to other studies reporting high satisfaction. 7 , 8 , 18 , 19 , 20 , 21 , 22 , 23 There are a few possible reasons for this discrepancy. First, our survey respondents graded their experience relative to an in-person visit.…”

Section: Discussionmentioning

confidence: 99%

“…Studies of teledermatology during the pandemic have been cross-sectional and quantitative, citing benefits such as supporting social distancing while highlighting barriers, including poor-quality images and misdiagnoses. 7 , 8 , 9 , 10 , 11 Although useful, such studies are unable to uncover factors not preidentified by clinicians, providing an incomplete understanding of the phenomenon. Findings such as increased satisfaction among those with mild disease and increased acceptance among healthier patients have also not been fully explained.…”

Section: Introductionmentioning

confidence: 99%

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Factors influencing use and perceptions of teledermatology: A mixed-methods study of 942 participants

et al. 2022

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Background The protracted COVID-19 pandemic highlights the need for a sustainable telemedicine practice. Objective To understand patient perceptions toward teledermatology. Methods Convergent parallel mixed-methods study of 942 dermatology patients or their caregivers between June 2020 and April 2021. Results Multivariate regression found that youth, increased computer use, willingness to show body areas over photo/video, perceived quality of teledermatology, demand for social distancing and to reduce commute were associated with willingness to use teledermatology. The willingness to use teledermatology declined with the easing of COVID-19 movement restrictions, and 48.5% reported a poorer experience with teledermatology than with in-person consultations. Qualitative data from 26 interviews showed that willingness to use is influenced by pragmatic considerations, emotional factors, and data privacy concerns. These were moderated by the patient's perception of disease severity and need for an accurate diagnosis. Limitations Lack of data prior to the pandemic and during the initial lockdown period. Conclusion The willingness to use teledermatology is influenced by circumstantial factors, technology literacy, views toward teledermatology, and factors driving the purpose of consultation. The declining willingness to use teledermatology with the easing pandemic, lower willingness to pay full in-clinic prices, and poorer experience compared with in-person consultations highlights the need to optimize this mode of delivery.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Factors influencing use and perceptions of teledermatology: A mixed-methods study of 942 participants

et al. 2022

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“…13 The most common advantage of TD is reducing the risk of pandemic infection. According to Yeroushalmi et al 14 73.6% of the patients liked TD because they received the care they needed while maintaining social distancing. Also, another study among dermatologists found that 78% of the respondents felt that they were participating in efforts to decrease in-person contact during the COVID-19 pandemic.…”

Section: Teledermatology In Diagnosis and Educationmentioning

confidence: 99%

Assessment of dermatologists’ perception of utilizing teledermatology during COVID-19 pandemic in Saudi Arabia

AlMaziad

Alfawzan

Alkhayal

et al. 2021

SMJ

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Objectives: To assess teledermatology )TD( perception among dermatologists in the Kingdom of Saudi Arabia during the COVID-19 pandemic and to identify the most common advantages and disadvantages of TD.Methods: We conducted a cross-sectional surveybased study to address Saudi dermatologist perceptions of TD from July 2020 to December 2020, during Covid-19 pandemic.Results: Out of 664 emails sent, 107 complete responses were returned. Approximately 40.2% used TD through Original Article phone calls, followed by those who used a virtual clinic )32.7%(. Also, the best way to use TD, according to respondents, was for triage before inpatient and outpatient visits. When we compared the use of TD in the outpatient and inpatient settings, outpatient responses always had more positive attitudes than inpatients. The most important benefit of TD is to reduce the risk of pandemic infections )69%(. More than half of the participants sometimes used TD for diagnosis )n=63, 58.9%( and management )n=59, 55.1%(, and 69 )64.5%( considered using it in the future. Conclusion:Our survey-based study indicates that TD is an important part in the future dermatology because our participants agreed that TD decreases cost, increases access to dermatology care, and reduces the risk of pandemic infections. And it is necessary to establish an infrastructure for TD that protects patient's privacy and ensures accurate diagnosis.

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“…Skin conditions proving especially well-suited to telemedicine have included chronic inflammatory conditions such as acne and psoriasis ( 27 ). At the George Washington Medical Faculty Associates' Dermatology department, a study of 168 patients found the most popular reasons for telehealth appointments to be new rash (12%), eczema (10%), and psoriasis (9%) ( 28 ). A study of 153 U.S. dermatology practices operating during the pandemic found that 87% of practices offered teledermatology as an option to patients ( 29 ).…”

Section: Introductionmentioning

confidence: 99%

The Impact of COVID-19 on Teledermatology

Yeboah

Harvey

Krishnan

et al. 2021

Dermatologic Clinics

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Synopsis : The accelerated implementation and use of teledermatology during COVID-19 has met with successes and challenges. This review explores first, how telemedicine was utilized in dermatology prior to the pandemic, the regulatory adaptions made in response to the pandemic and the effectiveness of the rapid implementation of teledermatology during COVID-19, and finally, how teledermatology has expanded in response to the pandemic. This review examines both lessons learned and how teledermatology’s reliance on digital technologies might paradoxically exacerbate healthcare disparities, and finally, considers the future outlook.

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Patient Perceptions and Satisfaction With Teledermatology During the COVID-19 Pandemic: A Survey-Based Study

Cited by 33 publications

References 0 publications

Factors influencing use and perceptions of teledermatology: A mixed-methods study of 942 participants

Factors influencing use and perceptions of teledermatology: A mixed-methods study of 942 participants

Assessment of dermatologists’ perception of utilizing teledermatology during COVID-19 pandemic in Saudi Arabia

The Impact of COVID-19 on Teledermatology

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