Patient Health Satisfaction Survey in Connecticut Correctional Facilities

Tanguay, Sandra; Trestman, Robert L.; Weiskopf, Connie

doi:10.1177/1078345813518633

Cited by 7 publications

(11 citation statements)

References 11 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…A similar study carried out in Connecticut found that 43% (of 2727) agreed with the statement ‘I am satisfied with the healthcare I receive in prison’ (Tanguay et al . ).…”

Section: Discussionmentioning

confidence: 97%

“…A general prison health services satisfaction survey carried out in Norway demonstrated high levels of dissatisfaction, with those who identified as having poorer physical and mental health being less satisfied with their care (Bjorngaard et al 2009). A similar study carried out in Connecticut found that 43% (of 2727) agreed with the statement 'I am satisfied with the healthcare I receive in prison' (Tanguay et al 2014).…”

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

Satisfaction guaranteed? Forensic consumer satisfaction survey

Cannon

Taylor

Friedman

2018

Int J Mental Health Nurs

View full text Add to dashboard Cite

Despite many people being forensically hospitalized worldwide, there is limited research reporting on their views of the care they receive. To describe consumer satisfaction and areas for improvement, we utilized our forensic psychiatric hospital's consumer survey. Eleven years of surveys, including a total of 541 surveys, were analysed both quantitatively and qualitatively. The majority of the forensic inpatients believed that their views were valued in their care and treatment. Most felt physically and emotionally safe at the hospital and believed that staff knew how to support them in times of distress. The majority felt that their culture and spirituality were respected. However, some areas for improvement were also noted, such as regarding staff attitudes. This consumer survey demonstrated a reasonably high level of satisfaction with forensic inpatient care, over the course of eleven years, despite this population of people being subject to lengthy hospitalisations. Satisfaction surveys of people in forensic inpatient units can be a regular part of forensic care and can help guide improvements in their care.

show abstract

“…A similar study carried out in Connecticut found that 43% (of 2727) agreed with the statement ‘I am satisfied with the healthcare I receive in prison’ (Tanguay et al . ).…”

Section: Discussionmentioning

confidence: 97%

Section: Discussionmentioning

confidence: 99%

Satisfaction guaranteed? Forensic consumer satisfaction survey

Cannon

Taylor

Friedman

2018

Int J Mental Health Nurs

View full text Add to dashboard Cite

show abstract

“…In jails, 51% of the inmates surveyed reported being satisfied or very satisfied and in prisons it was 56% of those surveyed [ 33 ]. The results of a patient satisfaction survey conducted in the Connecticut prison system revealed that 43% of the inmates reported satisfaction with their health care [ 18 ]. In general, the prison group reported significantly lower satisfaction compared to the community group in illicit drug treatment [ 35 ].…”

Section: Discussionmentioning

confidence: 99%

“…Although routine in the community, patient satisfaction surveys are relatively rare in prison settings [ 18 ]. Satisfaction surveys can provide useful insight into the experiences and expectations of patients and provide information that can help focus on the areas of patient experience that greatly impact on health outcomes [ 19 ].…”

Section: Introductionmentioning

confidence: 99%

Factors Associated with patient satisfaction towards a prison detention Clinic Care among male drug-using inmates

Hsieh

Lin

et al. 2022

BMC Health Serv Res

View full text Add to dashboard Cite

This study assessed patient satisfaction and its associated factors among male drug-using inmates utilizing a prison detention clinic in Taiwan. A cross-sectional design and structured questionnaire were employed to recruit 580 drug-using inmates into the study. The Patient Satisfaction Questionnaire Short Form (PSQ-18), developed by the RAND Corporation, was used as the basis for the short scale of patient satisfaction, and the research data were analyzed using the SPSS for Windows 20.0 statistical software package. The results showed that the research subjects had low patient satisfaction in all the factors assessed compared with the scale’s general norms. Among the original seven satisfaction subscales in this study, the highest score was for the financial aspects, and the lowest was for the amount of time spent with doctors. This study also investigated satisfaction with medical lab exams and the pharmacy at the prison’s clinic, and the satisfaction scores were higher than the original seven subscales. In multiple logistic regression analyses, the final model indicated that the inmates undergoing observed rehabilitation (OR = 13.837, 95% CI = 2.736–69.983) were more likely satisfied with prison detention clinic c than those serving prison sentences. Those inmates with custodial deposits (high vs. low; OR = 1.813, 95% CI = 1.038–3.168), and meet their physical health needs (met vs. unmet; OR = 4.872, 95% CI = 2.054–11.560) had significant correlated with detention clinic care satisfactory level. Although there is only one study setting cannot give a generalizability for people who are incarcerated in Taiwan, this study highlights that the prison authorities should scrutinize factors associated with detention clinic care satisfaction, such as the type of inmate, economic status in the prison, self-reported health status, and their physical health needs, to increase the level of patient satisfaction.

show abstract

“…However, much of this work did not occur within the U.S. context. A number of measures of HIV risk behaviors (Balogun, Abiona, Lukobo-Durrell, Adefuye, & Sloan, 2010), patient health satisfaction (Tanguay, Trestman, & Weiskopf, 2014), mental health functioning within the prison setting (Shelton & Wakai, 2015a, 2015b), and substance abuse/social functioning (Brennan, Dieterich, & Ehret, 2009; Wickersham, Azar, Cannon, Altice, & Springer, 2015) have been designed for and/or tested among justice-involved or incarcerated persons and found to have adequate psychometric properties. Unfortunately, very few gold-standard instruments are revalidated among correctional populations in the United States, although some of this work has been conducted in Europe (e.g., Dudeck et al, 2015; Palmer & Binks, 2008).…”

Section: Measurement Challengesmentioning

confidence: 99%

Measurement in Correctional Health Research: Unique Challenges and Strategies for Enhanced Rigor

Prost

Kennedy

Peck

et al. 2019

Journal of Correctional Health Care

View full text Add to dashboard Cite

It is essential to identify valid and reliable measurement strategies to enhance accurate, comprehensive, and meaningful health assessment and evaluation to improve health outcomes among justice-involved and incarcerated populations. This article identifies and describes three primary challenges related to measurement in correctional health care and makes four recommendations for enhanced measurement rigor from a social justice perspective. First, incorporate incarcerated persons into the measurement research process; second, enhance psychometric investigation in correctional health settings; third, increase the collection of individual-level, health-related data from incarcerated populations; and fourth, create and maintain centralized databases and comprehensive codebooks to promote data sharing.

show abstract

Patient Health Satisfaction Survey in Connecticut Correctional Facilities

Cited by 7 publications

References 11 publications

Satisfaction guaranteed? Forensic consumer satisfaction survey

Satisfaction guaranteed? Forensic consumer satisfaction survey

Factors Associated with patient satisfaction towards a prison detention Clinic Care among male drug-using inmates

Measurement in Correctional Health Research: Unique Challenges and Strategies for Enhanced Rigor

Contact Info

Product

Resources

About