Patient engagement in radiation therapy

Purificacion, Sunshine J.; Brown, Erika; Anne-Davis, Carol; French, John

doi:10.1177/0840470416647159

Cited by 5 publications

(3 citation statements)

References 23 publications

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“…Since its inception in 2010, the CPQR has established itself as a national leader in radiotherapy safety and QI initiatives, working to develop programs and tools that drive systems performance improvements at the local, national, and international levels . To date, CPQR work has included the creation of a pan‐Canadian radiotherapy online incident reporting system, along with guidance documents for technical quality control and patient engagement . A major goal of the CPQR initiatives is self‐sustainability, evidenced by the recent creation of Accreditation Canada radiotherapy standards, derived from the previously developed CPQR radiation oncology program key quality indicators (KQI)…”

Section: Cpqr: Leading Pan‐canadian Radiotherapy Qi Initiativesmentioning

confidence: 99%

Improving patient outcomes and radiotherapy systems: A pan‐Canadian approach to patient‐reported outcome use

Caissie

Brown²,

Olson

et al. 2018

Medical Physics

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Standardized collection and use of clinical patient-reported outcomes (PRO) have potential to benefit the care of individual patients and improve radiotherapy system performance. Its centralized health-care system makes Canada a prime candidate to take a leader and collaborator role in international endeavors to promote expansion of patient-reported outcome collection and use in radiotherapy. The current review discusses the development of a pan-Canadian approach to PRO use, through a quality improvement initiative led by the Canadian Partnership for Quality Radiotherapy (CPQR), a unique partnership of Canadian radiotherapy professional organizations (Canadian Association of Radiation Oncology-CARO, Canadian Organization of Medical Physicists-COMP, and the Canadian Association of Medical Radiation Technologists-CAMRT).

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Section: Cpqr: Leading Pan‐canadian Radiotherapy Qi Initiativesmentioning

confidence: 99%

Improving patient outcomes and radiotherapy systems: A pan‐Canadian approach to patient‐reported outcome use

Caissie

Brown²,

Olson

et al. 2018

Medical Physics

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“…It is essential that patient views are incorporated when evaluating the quality of personal care (130). In 2016, the Canadian Partnership for Quality Radiotherapy produced a document with a specific guideline addressing patient involvement: "the radiation treatment program has a process to define, monitor and evaluate patient and family perspectives on service quality and to respond to feedback within a specified time frame…" (131,132) We previously identified indicators of the quality of personal care and incorporated those into a patient questionnaire. This is an important part of the first step(s) of the health services research process to assess health system performance.…”

Section: Using Patient Feedback In Quality Assessmentmentioning

confidence: 99%

2531 Measuring the quality of personal care in prostate cancer radiotherapy

Foley¹,

Groome²,

Feldman‐Stewart³

et al. 2015

European Journal of Cancer

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Background: Quality of care includes both technical and non-technical elements of care (personal care). We previously developed a questionnaire to assess the quality of personal care in prostate cancer radiotherapy. The objectives of this thesis were: 1) to determine which elements of personal care were most important to patients; 2) to develop a method of integrating ratings of importance and ratings of quality to identify elements of care that should become targets for quality improvement; 3) to describe the quality of personal care and identify the elements of care that should be targeted for quality improvement. Methods: We surveyed 108 patients undergoing radiotherapy for localized prostate cancer. Patients completed a self-administered questionnaire and rated both the importance and the quality of their care for each of the 143 elements. The importance and the quality of each element was measured by the percentage of respondents who rated it "very important" and "very good", respectively. Different methods for identifying elements to target for quality improvement were developed and compared. Results: The percentage of elements rated "very important" and "very good" varied from patient to patient. Aspects of care deemed important to most patients were: the perceived competence of their caregivers, the empathy and respectfulness of their caregivers, and the adequacy of information sharing. Patients assigned their lowest quality ratings to elements relating to the treatment environment and comprehensiveness of services, but they also rated these elements as relatively unimportant. We developed three methods of identifying priorities for quality improvement and found that incorporating importance ratings with quality ratings identified different priorities than quality ratings alone. One method was theoretically superior since the ratings for importance and quality were linked for each individual. Elements of care relating to communication of information about the disease and its treatment were identified as the highest priorities for improvement. iii Conclusions: We have developed indicators for measuring the quality of personal care in prostate cancer radiotherapy. We have shown that it is possible to measure the quality of personal care in routine practice and we developed a method for identifying priorities for quality improvement.

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“…Measuring the willingness to consider a recommendation to others thus can be viewed as an essential factor in assessing the company’s future performance (Purificacion et al 2016 ). Given the highly competitive market for private RT facilities today, to gain more customers or patients, it was critical to implement a novel strategy to increase services and outperform the competition (Güçer & Arıcı 2018 ).…”

Section: Introductionmentioning

confidence: 99%

Antecedents of patient health engagement in the radiotherapy service (evidence from Indonesia)

Kasena,

Antonio

2023

Health SA Gesondheid

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Background: Private radiotherapy (RT) facilities in emerging countries are growing with cancer incidence. Private healthcare providers must provide better care based on patient perspectives to reach more patients.Aim: This study investigated the relationship between antecedents of patient health engagement (PHE) with revisit intention (RVI) and intent to recommend (ITR) in private RT facilities.Setting: The survey was conducted in a private hospital with a RT service in Central Java province, Indonesia.Methods: A quantitative, cross-sectional design with a purposive sampling method was used. Patient questionnaire survey modified from validated self-administered radiotherapy experience (RTEQ) and PHE questionnaire were used to collect data. Partial least squares-structural equation modelling was used to analyse the data.Results: In this study, 173 respondents consented to participate, which demonstrated that seven of the eight experience antecedents of PHE measured by reliable and valid RTEQ and were significantly related to PHE (p-value 0.05). At the same time, the degree of PHE has a significant relationship with RVI and ITR (p-value 0.05).Conclusion: Patient informational needs elements from the patient experience, followed by situational repose, were shown to have a prominent relation to PHE. The management of private RT facilities needs to focus more on these elements to encourage PHE to establish hospital performance.Contribution: The findings denote that six elements of RTEQ relate to PHE and further hospital outcomes. Hospital management could utilise this approach to improve the quality of care in RT facilities, specifically in private hospitals in emerging countries.

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Patient engagement in radiation therapy

Cited by 5 publications

References 23 publications

Improving patient outcomes and radiotherapy systems: A pan‐Canadian approach to patient‐reported outcome use

Improving patient outcomes and radiotherapy systems: A pan‐Canadian approach to patient‐reported outcome use

2531 Measuring the quality of personal care in prostate cancer radiotherapy

Antecedents of patient health engagement in the radiotherapy service (evidence from Indonesia)

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