2020
DOI: 10.7759/cureus.7048
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Patient Engagement and Patient Safety: Are We Missing the Patient in the Center?

Abstract: The global healthcare delivery paradigm shift calls for enhanced strategies to engage patients in delivering safer and high-quality healthcare. There still exists a gap area in a globally accepted measure for the person-centered care. Recent tri-institutional global quality reports from National Academies of Sciences, Engineering, and Medicine (NAESM), World Bank Group, and Lancet Global Health Commission attempted to report the patient engagement measures used globally. We aim to understand the variation in t… Show more

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Cited by 12 publications
(23 citation statements)
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“…The importance of the active participation and engagement of healthcare consumers both in care and study design is recognised through this review as contributing to safety outcomes and research quality. The relationship between consumer involvement in healthcare and enhanced health outcomes including patient safety is well-established and reinforced through this review [80]. The Australian Commission of Safety and Quality in Health Care (ACSQHC) identifies consumer engagement strategies as central to improved health and healthcare safety outcomes for consumers [21,81].…”
Section: Discussionmentioning
confidence: 99%
“…The importance of the active participation and engagement of healthcare consumers both in care and study design is recognised through this review as contributing to safety outcomes and research quality. The relationship between consumer involvement in healthcare and enhanced health outcomes including patient safety is well-established and reinforced through this review [80]. The Australian Commission of Safety and Quality in Health Care (ACSQHC) identifies consumer engagement strategies as central to improved health and healthcare safety outcomes for consumers [21,81].…”
Section: Discussionmentioning
confidence: 99%
“…These vulnerabilities increase the potential for patient harm and require that health care providers prioritize patient safety first and foremost. Patients should be engaged in their own care and empowered to ask questions and speak up about concerns regarding their safety 2,3,5 …”
Section: Rationalementioning
confidence: 99%
“…Vital components of a safe perioperative environment include, but are not limited to, organizational commitment to a safe and just culture ; patient centeredness; 2,5 teamwork; 8 effective communication; 9‐11 a safe environment of care ; 12‐15 prevention of ○infections, 10,16‐18 ○ wrong‐site surgery, 19 ○ positioning injuries, 20 ○ pressure injuries, 20 ○ medication errors, 21 ○ specimen errors, 22 ○ patient falls, 20,23 ○ surgical fires, 12,14,24 ○ exposure to surgical smoke, 25 ○ sharps injuries, 26 and ○ unintended retained surgical items; 27 effective cleaning and care of instruments; 28 safe patient handling and movement; 20,23 onboarding practices that effectively prepare perioperative teams to deliver safe patient care; 29 education and competency verification of perioperative personnel; and safe staffing and on‐call practices 30 …”
Section: Rationalementioning
confidence: 99%
“…Healthcare service outcomes (good and bad) are co-produced or co-created by healthcare professionals in relation to one another and people seeking help to restore or maintain health for themselves and their families [12,13]. In its functional essence, 'co-production' means that we have patients onboard the design team co-creating from the beginning of a healthcare service improvement effort to achieve high quality, value-based, low cost, and sustainable outcomes with a shared vision [14].…”
Section: Co-production Of Healthcare Services As Core Strategy For Patient and Family Engagementmentioning
confidence: 99%