Abstract:The aging population and increasing chronic disease load are rapidly changing the face of primary care delivery, with mid‐level (e.g., nurse) practitioners providing growing proportion of patient care. Potential differences in the quality of care offered by physicians and nurse practitioners may affect patient preferences, thus leading to patient choice behavior. This paper focuses on the problem of appointment scheduling for physician–nurse teams in the presence of patient choice and no‐shows. We propose a no… Show more
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