2002
DOI: 10.1016/s0738-3991(02)00099-x
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Patient-centred consultations and outcomes in primary care: a review of the literature

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Cited by 518 publications
(411 citation statements)
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References 25 publications
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“…Surprisingly, neither blocking nor any of the more constructive emotional relating behaviours, were associated with consultation satisfaction. However, satisfaction measures are known to suffer from ceiling effects [18,31], so the results of analyses involving this variable tend to be inconclusive [32]. Indeed, in the current data set, average satisfaction rates were high, and none of the behaviours assessed were associated with this outcome.…”
Section: Discussionmentioning
confidence: 67%
“…Surprisingly, neither blocking nor any of the more constructive emotional relating behaviours, were associated with consultation satisfaction. However, satisfaction measures are known to suffer from ceiling effects [18,31], so the results of analyses involving this variable tend to be inconclusive [32]. Indeed, in the current data set, average satisfaction rates were high, and none of the behaviours assessed were associated with this outcome.…”
Section: Discussionmentioning
confidence: 67%
“…The expanded view of illness can be studied through the contributions of Stewart et al 42 , a well-known textbook detailing the principles of patient-centered medicine that embraces the social and psychological factors in the understanding of a disease 15 The international literature looks at the provider-patient relationship as a core component of the conceptual model of PCC 15 due mainly to the need of acknowledging the subjectivity of both physicians and patients and the need of building a therapeutic coalition 15,17,18 . In the professional-patient interaction, a few key elements are cited in describing PCC [15][16][17][18]42,43 In the UK, PCC was considered as a basic ingredient to give high quality medical care and lower the rate of medical errors 16,49 .…”
Section: Comunicação Saúde Educação 2016; 20(59):905-16mentioning
confidence: 99%
“…In the professional-patient interaction, a few key elements are cited in describing PCC [15][16][17][18]42,43 In the UK, PCC was considered as a basic ingredient to give high quality medical care and lower the rate of medical errors 16,49 . PCC is also highlighted as a ICP attribute linked to patient's safety and quality of care [50][51][52] .…”
Section: Comunicação Saúde Educação 2016; 20(59):905-16mentioning
confidence: 99%
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“…A participatory relationship between patient and physician is one of the most decisive factors in promoting healthy behaviors [16,17]. In a study of 752 ethnically diverse patients, information giving and collaborative decision making were associated with better adherence to medications, diet, and exercise [18].…”
Section: Shared Decision Makingmentioning
confidence: 99%