2018
DOI: 10.5334/ijic.3972
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Patient and Health Care Professional Perspectives: A Case Study of the Lung Cancer Integrated Care Pathway

Abstract: Introduction:The purpose of this study was to evaluate the perception of the quality of care, considering both patient experience and health care professionals’ perceptions as well as patient outcome measures of an integrated lung cancer pathway.Methods:A cross-sectional study was conducted in 2016 at Ferrara University Hospital, Italy. OPportunity for Treatment In ONcology (OPTION) questionnaires were administered to 77 patients, and the Care Process Self-Evaluation Tool (CPSET) questionnaires were given to 3… Show more

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Cited by 7 publications
(6 citation statements)
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“…Our findings show that coordination and monitoring of care had the lowest score, with pharmacists, psychologists, and nursing staff feeling disengaged and not involved in decision-making . This is similar to processes reported for patients with lung cancer (Bravi et al, 2018;Seys et al, 2017).…”
Section: Main Findingssupporting
confidence: 89%
See 1 more Smart Citation
“…Our findings show that coordination and monitoring of care had the lowest score, with pharmacists, psychologists, and nursing staff feeling disengaged and not involved in decision-making . This is similar to processes reported for patients with lung cancer (Bravi et al, 2018;Seys et al, 2017).…”
Section: Main Findingssupporting
confidence: 89%
“…All HCPs and managers were asked to complete the CPSET. This questionnaire has been widely used in international clinical practice and across various diseases as a care process/pathway audit tool (Bravi et al, 2018;Seys et al, 2017Seys et al, , 2013. It is a 29-item questionnaire to evaluate care processes in five areas: patient-focused organization, coordination of care, collaboration with primary care, communication with patients and family, and follow-up of care (Vanhaecht et al, 2007).…”
Section: Data Collectionmentioning
confidence: 99%
“…It has shown to reduce waiting times for diagnosis and treatment [30,35,44,50,51]. This appears to be associated with better patient outcomes and higher patient satisfaction [34,36,[52][53][54]. The cost of cancer therapies is a significant issue, and it has been rising with the introduction of new (and often more expensive) therapies [13].…”
Section: Discussionmentioning
confidence: 99%
“…One of the aims of implementing an optimal lung cancer care pathway is to improve patients' experiences and satisfaction with their care [20]. Perspectives of lung cancer patients, evaluated using the OPTION (Opportunity for Treatment in Oncology) questionnaire, give the highest scores to 'respect', 'satisfaction', and 'trust' [53]. Offering written communication about diagnosis and maintaining patient privacy during consultations improves patient satisfaction [54].…”
Section: Studies On Patient Experiencementioning
confidence: 99%
“…patients presenting only with a cough or are non-smokers) [8,9], poor communication of the diagnosis from the oncologist, [8,10] as well as the timeliness of diagnosis and receiving results [9]. Factors in uencing patient experience during cancer therapies include feeling uninvolved in treatment decisions [10], lack of information regarding treatment options [8,11,12] and inadequate management of side effects [8]. Patients also describe challenges in accessing supportive resources, including emotional support, indicating unmet supportive care needs for this population [8,13].…”
Section: Introductionmentioning
confidence: 99%