Path Analysis for Workplace Incivility, Empowerment, Burnout, and Organizational Commitment of Hospital Nurses

Kim, Seyoung; Kim, Jong Kyung; Park, Kwang-Ok

doi:10.11111/jkana.2013.19.5.555

Cited by 30 publications

(26 citation statements)

References 16 publications

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“…Workplace incivility was measured using a nursing incivility scale (Guidroz, Burnfield‐Geimer, Clark, Schwetschenau, & Jex, 2010) that was translated and validated for Korean nurses (Kim, Park, & Kim, 2013). During the latter process, three nursing professors reviewed this tool, and 10 general nurses and head nurses with more than 5 years of clinical experience evaluated the content validity with a CVI score of more than 0.80.…”

Section: Methodsmentioning

confidence: 99%

Exploring the influence of workplace violence and bystander behaviour on patient safety in Korea: A pilot study

Kim

2020

J Nurs Manag

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Aims To explore the influences of clinical nurses’ workplace violence and bystander behaviour on patient safety. Background Bystanders’ role in social violence affects the consequences of said violence; however, few studies have explored the relationship between workplace violence and patient safety among nurses working in clinical settings. Methods A cross‐sectional survey design was conducted using a structured questionnaire pertaining to workplace violence, bystander behaviour, patient safety culture and nurse‐assessed patient safety outcomes. The questionnaire was administered to 185 bedside nurses at a university hospital in a metropolitan city in Korea. Results A regression model with department, patient safety culture, workplace bullying, incivility and bystander behaviour explained approximately 34.0% of patient safety. Further, defending bystander behaviour, facilitating bystander behaviour, work‐related bullying and co‐worker incivility influenced the patient safety. Conclusion Being a facilitating bystander was a threat to patient safety, while being a defending bystander enhanced patient safety. Implications for nursing management The negative consequences of workplace violence on patient safety may be mitigated by colleagues’ reaction to violence; therefore, nursing policymakers should emphasize the role of positive bystanders as an organisational strategy against workplace violence.

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Section: Methodsmentioning

confidence: 99%

Exploring the influence of workplace violence and bystander behaviour on patient safety in Korea: A pilot study

Kim

2020

J Nurs Manag

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“…The Korean Nursing Incivility Scale (NIS) was used to measure workplace incivility experienced by nurses. Kim et al (2013) translated and validated the NIS, which was developed by Guidroz, Burnfield‐Geimer, Clark, Schwetschenau, and Jex (2010). The K‐NIS constitutes of 34 items across four components: civility from co‐workers (10 items), supervisors (seven items), physicians (seven items), and patients and patients’ families (10 items).…”

Section: Methodsmentioning

confidence: 99%

“…The consequences of workplace incivility among nurses can result in burnout, increased job stress, turnover and even intention to quit nursing (Arslan Yürümezoğlu & Kocaman, 2019; D'ambra & Andrews, 2014; Fida, Laschinger, & Leiter, 2018; Kang, Kim, & Cho, 2017; Oyeleye, Hanson, O’Connor, & Dunn, 2013; Shabir, Abrar, Baig, & Javed, 2014; Shi et al, 2018; Spence Laschinger, Leiter, Day, & Gilin, 2009). In addition, uncivil behaviours affect patient safety and outcomes and lead to organisational conflicts and lower organisational commitments (Kim, Kim, & Park, 2013; Laschinger, 2014; Pearson & Porath, 2009; Smith, Andrusyszyn, & Laschinger, 2010).…”

Section: Introductionmentioning

confidence: 99%

Impact of workplace incivility on compassion competence of Korean nurses: Moderating effect of psychological capital

Woo

Kim

2020

J Nurs Manag

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Aim This study aimed to examine the association between workplace incivility and compassion competence of Korean nurses, as well as the moderating effect of psychological capital. Background Workplace incivility affects the quality of patient care and as such is worthy of critical examination regarding its impact on the compassion competence of nurses. Methods In this descriptive cross‐sectional study, data for 192 Korean hospital nurses were used to analyse the relationship between workplace incivility and compassion competence and the moderating effect of psychological capital. Results Workplace incivility was negatively associated with compassion competence of nurses. Furthermore, psychological capital had a conditional moderating effect on the relationship between workplace incivility and nurses’ compassion competence. The negative associations of workplace incivility with compassion competence were significant at low and medium levels of psychological capital but not at high psychological capital. Moreover, the association was stronger for those with low psychological capital. Conclusion Workplace incivility is negatively associated with compassion competence among nurses, and psychological capital has conditional moderating effects in its relationship. Implications for Nursing Management Management efforts to reduce workplace incivility and to improve nurses’ psychological capital are needed to improve patient care quality.

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“…For office workers, incivility within organizations is a barrier to a healthy work environment (Jeon, ). Korean nurses who experience uncivil behavior in the workplace have lower organizational commitment and a higher risk of burnout (Kim et al ., ). Using key terms, such as incivility, impoliteness, rudeness, and various combinations of these terms, we searched the CINAHL, Embase, PubMed (MEDLINE), SCOPUS, and Research Information Sharing Service (RISS) electronic databases for nursing articles published between January 2000 and December 2015.…”

Section: Introductionmentioning

confidence: 97%

“…Research on incivility in Korea has been limited to studies of hotel employees, office workers, and nurses in the workplace (Kim et al ., , ; Jeon, ; Jung, ). Among hotel employees, emotional exhaustion as a result of customer incivility is linked to poorer job performance, lower job satisfaction, and increased turnover intent (Jung, ).…”

Section: Introductionmentioning

confidence: 99%

Psychometric properties of the Korean version of the incivility in nursing education‐revised (INE‐R) survey

Gagné

Kang

Hyun

2016

Nursing & Health Sciences

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In this study, we developed and tested the psychometric properties of a translated and culturally adapted Korean version of the Incivility in Nursing Education-Revised (INE-R) survey. Using a cross-sectional design, the INE-R was administered to a convenience sample of 284 students enrolled in three Korean nursing colleges. Descriptive statistics were calculated for 24 student and 24 faculty incivility behavior items. Underlying factor structure was examined using exploratory and confirmatory factor analyses, and model fit was assessed using chi-square goodness-of-fit and other fit indices. For student incivility items, a four-factor model provided the best fit for the data, while a two-factor model provided the best fit for faculty incivility items. Overall reliability of the INE-R for student and faculty incivility behavior was estimated as α = 0.94 and 0.96, respectively. The Korean version of the INE-R is a reliable measure for assessing perceptions of student and faculty incivility among Korean nursing students.

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Path Analysis for Workplace Incivility, Empowerment, Burnout, and Organizational Commitment of Hospital Nurses

Cited by 30 publications

References 16 publications

Exploring the influence of workplace violence and bystander behaviour on patient safety in Korea: A pilot study

Exploring the influence of workplace violence and bystander behaviour on patient safety in Korea: A pilot study

Impact of workplace incivility on compassion competence of Korean nurses: Moderating effect of psychological capital

Psychometric properties of the Korean version of the incivility in nursing education‐revised (INE‐R) survey

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