“…One of the phenomenal developments in science and technology in the 21st century is the 4.0 industrial revolution (Hussin, 2018;Miranda et al, 2021;Willya et al, 2019). Digitalization in all fields of activity and work is the main characteristic of this era (Jones, Hutcheson, & Camba, 2021;Lange, Pohl, & Santarius, 2020;Pershina, Soppe, & Thune, 2019). These characteristics have disrupted conventional technology in work and replaced it with new digital technology (Ivanov, Dolgui, & Sokolov, 2019).…”