“…providing education and vocational training and increasing awareness) [ 6 ] PROCESS | Stakeholder engagement process | The existing engagement process appears to be complicated with ill-defined aim and objectives, no proper timeline, weak administrative structures, and policy breakdowns. | - Planners and policymakers should not set unrealistic targets for participation [ 37 ]
- Related laws and regulations regarding the community participation process in the municipal processes and services should be issued [ 66 ]
- Ensure giving sufficient time for obtaining the results from new participatory organisations for sustainable development [ 2 , 35 ]
- Use of three key measures for the evaluation of community suggestions regarding urban development: (1) public satisfaction; (2) a better final product; (3) community empowerment [ 43 ]
- Communities should be empowered to bring forward local place plans, and these plans should form part of the development plan [ 71 ]
- Use of quantitative participatory methods and participatory numbers to identify appropriate stakeholders [ 7 ]
- Stakeholder mapping for integrating different forms of knowledge [ 7 , 40 , 76 , 78 ]
- Implementation of co-production models [ 79 , 80 ]
- Focus on making the planning process more accessible, user-friendly and relevant [ 37 ]
- Generate community engagement processes that can adapt to a variety of urban, regional and rural settings [ 38 ]
- Careful preparation of the consultation process [ 40 ]
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Inclusive and accessible practice | Community participation structures finalised by decision-makers are not always productive since they have the potential to exclude some communities due to event logistics, partisanships, cultural and language discriminations, and administrative delays. | - Consider (a) the timing of events, childcare provision, wheelchair access and transport, and (b) how events are publicised, how the material is distributed, jargon-free language, braille and large print formats, translation into other languages [ 36 ] <...>
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