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2014
DOI: 10.1080/14626268.2014.904796
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Participatory heritage innovation: designing dialogic sites of engagement

Abstract: Innovations in digital cultural communication for museums challenge us to develop appropriate methods for participation in curatorial processes and to rethink the role of audiences inside exhibitions. The article explores the potentials of scaffolding sites of dialogue and creative engagement through the design process and final exhibition. It draws upon experiences from an interactive exhibition project, Digital Natives, in which we combined principles from Participatory Design with issues of contemporary dig… Show more

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Cited by 39 publications
(28 citation statements)
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“…The framework includes a set of abstract components, a reference architecture and a pipeline, that we illustrated with the help of a case study, the Labyrinth system. After describing the design and implementation of the 3D interface of the Labyrinth system, we illustrated the results of an evaluation of the system, conducted in the spirit of participatory heritage innovation envisaged by [39].…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…The framework includes a set of abstract components, a reference architecture and a pipeline, that we illustrated with the help of a case study, the Labyrinth system. After describing the design and implementation of the 3D interface of the Labyrinth system, we illustrated the results of an evaluation of the system, conducted in the spirit of participatory heritage innovation envisaged by [39].…”
Section: Discussionmentioning
confidence: 99%
“…Inspired by the notion of participatory design in heritage [39], some specific design choices, like the setting of the labyrinth, were also tested. We also asked users to express preferences about the use of the system, aimed at gathering information for the design of new similar applications within the proposed framework.…”
Section: B Evaluationmentioning
confidence: 99%
“…In this scenario, cultural institutions have taken advantage of participatory design approaches that have been successful in other sectors [60] in order to try to increase audience engagement in their collections and encourage a dialogue with their visitors, adopting more audience-centred practices [59]. For instance, cultural institutions have adopted participatory design to build interactive experiences that enhance the exhibition space and facilitate the engagement of new audiences [27,48,62,68]. Co-design methodologies have also been refined to empower cultural heritage professionals to be more active in the design and direct management of digitally-enhanced visitor experiences [16].…”
Section: Community-centred Cultural Heritage Role Of Technology and mentioning
confidence: 99%
“…The challenge is to find the tools and techniques for dialogue and awareness, which enable the voices of the participants to be valued at a level equal to that of the museum professionals ( Tzibazi, 2013 ;Stuedahl and Skåtun, 2018 ). Giving authority and legitimacy to young audience groups in the design process may challenge the professionalism of the museum professionals if they are not seeing the intentions of dialogue, negotiation and critique as a means of developing meaningful alternatives ( Smith and Iversen, 2014 ). A participatory approach that includes audience in the curatorial process, such as in the conceptual, operational and evaluation phases of exhibition design, would also require a common agenda and integrated methods on all levels of the museum organisation ( Taxén, 2004 ).…”
Section: Participatory Design Competencies In Museums As Reflection-imentioning
confidence: 99%