Participatory design in community computing contexts

Merkel, Cecelia; Xiao, Lu; Farooq, Umer; Ganoe, Craig H.; Lee, Roderick; Carroll, John M.; Rosson, Mary Beth

doi:10.1145/1011870.1011872

Cited by 102 publications

(59 citation statements)

References 23 publications

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“…These questions are related to accountability and commitment [12], (socio-technical) sustainability [11] and moving from (hit and run) projects to more long-term engagement [6] and different models of collaboration (e.g. living labs [5]).…”

Section: Role Of the Research Community In Public Housingmentioning

confidence: 99%

Residents’ Democratic engagement in public housing and urban areas – structures, formalities and technologies

Bertelsen

Korsgaard

Kühn

et al. 2015

AAHCC

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Section: Role Of the Research Community In Public Housingmentioning

confidence: 99%

Residents’ Democratic engagement in public housing and urban areas – structures, formalities and technologies

Bertelsen

Korsgaard

Kühn

et al. 2015

AAHCC

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“…Critical design workshops operate in an existing ecology of community-focused work and technologysupported action research (Björgvinsson, et al, 2010;Merkel, et al, 2007;Merkel, et al 2004). Within this body of literature, several studies have shown the complex relationship non-profit and community-based organizations have with ICTs (Le Dantec and Edwards, 2008;Le Dantec and Edwards, 2010).…”

Section: Related Workmentioning

confidence: 99%

“…They work with little, if any, institutional support and thus operate with minimal support from foundations, public grants, or fundraising cycles (Goecks, et al, 2008). As a class of organization, activist groups share many features with non-profit social-service groups: both utilize a mostly volunteer workforce with high turnover (Harrison, et al;Le Dantec and Edwards, 2008;McPhail, et al, 1998); they often employ people motivated by social justice issues or principled political positions but who lack specific technical expertise (Merkel, et al, 2007;Merkel, et al, 2004); and they must work with donated, aging, and obsolete technology Le Dantec and Edwards, 2008;Le Dantec and Edwards, 2010). Beyond these similarities, however, activist groups must operate under additional constraints in order to respond quickly to situations that arise within their communities of concern: for activist organizations, work is often urgent, unpredictable, and spontaneous as they stage public interventions and seek to raise awareness of the issues for which they are fighting.…”

Section: Introductionmentioning

confidence: 99%

Speculative Activist Technologies

Asad¹,

Fox²,

Dantec³

2014

iConference 2014 Proceedings

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This paper explores the specific needs activists have of the technologies they use to manage their operations and promote their causes. To begin this exploration, we conducted two critical making workshops with participants who self-identified as activists and used craft materials -such as cardboard, color markers, pipe cleaners, etc.-to create speculative technologies to find commonalities across different forms of activist work, be it technological, organizational, or procedural. The needs and concerns expressed in the workshops were articulated through the participants' designs; they materialized their critiques, reflections, and explorations through their crafted prototypes. These prototypes point to opportunities for creating new design interventions to address the challenges and needs unique to activist organizations. The work suggests the need for more value-sensitivity and context-appropriateness in the design of interactive systems.

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“…watersheds have an impact on quality of life and the local economy. We worked with this 314 organization for approximately 14 months (Merkel et al, 2004).…”

mentioning

confidence: 99%

“…But this framework also 634 describes how the knowledge codified in the two patterns interacts in design implemen-635 tation with further patterns. For example, another recurring problem for community 636 organizations is that of preparing and disseminating newsletters (Merkel et al, 2004 discussed was to grant access rights to specific volunteers so they could change website 657 content only for the sections to which they had privileges.…”

mentioning

confidence: 99%