Participatory Design Activities and Agile Software Development

Abstract

Abstract. This paper contributes to the studies of design activities in information systems development. It provides a case study of a large agile development project and focusses on how customers and users participated in agile development and design activities in practice. The investigated project utilized the agile method eXtreme Programming. Planning games, user stories and story cards, working software, and acceptance tests structured the customer and user involvement. We found genuine customer and user involvement in the design activities in the form of both direct and indirect participation in the agile development project. The involved customer representatives played informative, consultative, and participative roles in the project. This led to their functional empowerment-the users were enabled to carry out their work to their own satisfaction and in an effective, efficient, and economical manner.Keywords: Participatory design, agile software development eXtreme programming, customer and user involvement, case study research.

Agile Requirements Engineering: A systematic literature review

“…To sum up, six papers fulfiled every quality criterion [35][36][37][38][39][40]. We have to be aware that the results might be different at publication date of this SLR, due to the different number of citations at assessment date that QA4 required.…”

Integrating design thinking into extreme programming

“…It also avoids divergent thinking and limits down to trial and error approach of prototyping. Participatory design is one of the important issues both in DT and agile software development (Kautz 2010). Even though there is a strong emphasis on team collaboration in XP, but the people involved are trained thinker and the real thinking style is not implemented.…”

Rapid Requirements Elicitation of Enterprise Applications Based on Executable Mockups

“…The same survey showcased a growing adoption of agile methodologies in the industry, with Scrum being most commonly used, followed by Extreme Programming. In addition to these findings, the main driving force for our work has been a growing interest in incorporating User-Centered Design (UCD) into existing agile workflows and a lack of empirical research on this topic [45,46].…”

“…In [45], a case study of a large software project in Germany is presented. The authors followed an agile development team called AgDev, which was working on a project for a government company called WaterWorks.…”