“…The administrative burden associated with the NDIS has been well documented, for both scheme participants and service providers (Carey, Dickinson, Malbon, Weier, & Duff, 2020; Foley, Attrill, McAllister, & Brebner, 2020; Mavromaras, Moskos, Mahuteau, & Iskerwood, 2018; Olney & Dickinson, 2019). Research has shown that individualized funding schemes, which rely on participant and carer self‐advocacy and ability to navigate complex administrative systems, are more accessible for well‐educated, native English‐speaking, and assertive individuals and families (Heneker, Zizzo, Awata, & Goodwin‐Smith, 2017; Mavromaras et al, 2018; Owens et al, 2017; Russo, Brownlow, & Machin, 2020). This was likely a factor in some of the variation in support our respondents experienced with the NDIS during COVID‐19.…”