“…The overall experience was described by many parents as overwhelming, scary, heavy, horrible, painful, gut-wrenching, horrific and emotionally exhausting. 40,48,50,52,56,57,62 Some parents experienced inner conflict and cognitive dissonance, which then affected their ability to make decisions. 48,52,56,57 For others, the decision-making process was a frustrating experience, especially when the decision did not lead to the expected outcome or when parents felt they were not involved in the process.…”