“…1999), palliative-care units or freestanding hospice units, the emergency room (Lauria, Whitaker, & Coleman, 2001), intensive-care units (Mosenthal, Lee, & Huffman, 2002), hospital obstetrical (Pauw, 1991), and neonatal intensive care units (Silverman, 1992), pediatric settings and critical-care units (Dungan, Jaquay, Reznik, & Sands, 1995;Papadatou, 1997), pain clinics, communitybased substance abuse and health agencies, and nursing homes (Kruzich & Powell, 1995).…”