“…Parents had their own needs and expectations when it came to their child's care and nurses saw parents almost as an additional patient, who required their own strong relationship, care and support(Aein et al, 2011;Denis-Larocque et al, 2017;Giambra et al, 2017;Hopia & Heino-Tolonen, 2019;Newman et al, 2020).Developing a strong, supportive partnership with all members of the family was imperative for nursing staff when caring for children who have long-term conditions: I think if you can build up a good relationship with the family that certainly anchors everything else in place. (Neilson et al, 2013 page 451) Rapport, trust and understanding of the family dynamics and relationships were essential for nurses to develop strong therapeutic relationships(Chong & Abdullah, 2017;França et al, 2013;Mimmo et al, 2022;Reisinho et al, 2020;Teixeira Fernandes Dos San et al, 2020). Often, children with long-term conditions were under the care of paediatric nurses far longer than children with acute conditions, which helped to allow a strong relationship to develop, but it could also be a difficult path to navigate whether nurses became emotionally attached to the family: With our chronic kids, I always end up really close to the families, just maybe because they're here for so long and I always have them.…”