Pain management in hospitals: patients’ satisfaction and related barriers

Tawil, Samah; Iskandar, Katia; Salameh, Pascale

doi:10.18549/pharmpract.2018.03.1268

Cited by 22 publications

(24 citation statements)

References 28 publications

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“…18,26 Similarly, Tawil et el provided optimistic data that 84.7% of the patients were either satisfied or strongly satisfied. 27 This finding was also in line with recently published research on pain in Vietnam, which indicated that 58.97% of respondents were either satisfied or extremely satisfied with their pain control. 7 However, the previous study did not provide specific aspects of patient satisfaction with pain management and did not focus on the older age population.…”

Section: Discussionsupporting

confidence: 87%

<p>Older Patient Satisfaction with Chronic Pain Management in the National Geriatric Hospital in Vietnam</p>

Vu¹,

Mai²,

Nguyen³

et al. 2020

PPA

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Purpose: The high prevalence of chronic pain and difficulties in pain management in older people are challenging for healthcare providers globally. Patient satisfaction regarding pain management is one of the measures to assess efficacy of pain control as well as healthcare services. Thus, our study aimed to evaluate the older patients' satisfaction with pain management and its associated factors in Vietnam. Patients and Methods: A cross-sectional study was conducted at National Geriatric Hospital, Hanoi, Vietnam from May to October 2018. Face-to-face interviews were conducted on 495 older patients with chronic pain by using a structured questionnaire. The Pain Treatment Satisfaction Scale (PTSS) was used to assess the level of satisfaction with pain management. A Tobit regression model was used to estimate factors associated with satisfaction toward pain management. Results: The mean total satisfaction score was 1.77 (SD= 0.22). Older patients were most satisfied with the aspect of side effects of pain relief medication (mean=0.66, SD=0.56). On the contrary, they were most dissatisfied with information provided about pain and its treatment and efficacy of pain relief medication. Outpatients were less satisfied with information provided, the impact of current medication and pain management in general compared to inpatients. The regression model showed that patients with severe pain tended to be more dissatisfied with pain management than those with no pain. Conclusion: This study indicated that the general satisfaction with chronic pain management in older patients was quite good especially in the aspect of pain medication's side effects. However, dissatisfactory factors remained, including information provided about pain and efficacy of current pain medication. Intensive training regarding pain in geriatric care, health education communication for older people, and improved quality of medical services should be performed to ensure the quality of pain management, especially in the older population.

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Section: Discussionsupporting

confidence: 87%

<p>Older Patient Satisfaction with Chronic Pain Management in the National Geriatric Hospital in Vietnam</p>

Vu¹,

Mai²,

Nguyen³

et al. 2020

PPA

View full text Add to dashboard Cite

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“…These results were consistent with another study, where only a few patients reported that nurses taken additional actions to manage their pain. [ 16 ] Non-pharmacological therapies alone are not efficacious for the treatment of acute postoperative pain but they may act as good adjunct. [ 17 ]…”

Section: Discussionmentioning

confidence: 99%

“…Patients are satisfied even though they suffer from moderate-to-severe pain and had to wait for a relatively longer time for pain medication. [ 16 ] This issue could only be handled through patient education for adequate reporting the postoperative pain and active patient participation in pain management.…”

Section: Discussionmentioning

confidence: 99%

Acute postoperative pain experiences and satisfaction with its management among patients with elective surgery: An observational study

et al. 2020

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“…In this project, it was shown that 84.7% of pain patients were satisfied or very satisfied with the care, which is explained by the fact that only 7.7% of patients had to wait more than 30 minutes before receiving pain medication on demand and only 10.9% of them did not receive any additional pain medication for their growing pain. In addition, almost half of the study participants received sufficient education in the field of pain and therapy [43]. Such beneficial practices related to patient involvement in the care process could explain the high patient satisfaction results, despite the significant functional consequences of pain experienced.…”

Section: Implications For Nursing Practicementioning

confidence: 99%

Sentence Structure Analysis in Patients with Ischemic Stroke

Hinkle

Martinez

2018

PNIN

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Introduction. Satisfaction of patients with nursing care is an important, subjective indicator of the quality of relational care, conditioned by the level of care provided and individual patient perception of care. The project adopted a compensation model for the satisfaction of patients with care. Aim. The aim of the work is to present what dimension of satisfaction from nursing is dominant among patients with lumbar spine pain syndrome and to determine whether their assessment depends on the severity of functional consequences of pain. Material and Methods. The research was performed using the diagnostic survey method and the survey technique. The research tools allowing for the collection of information were: Newcastle Satisfaction with Nursing Scale -NSNS and Visual Analog Scale by Barbara Headley. In addition, an original questionnaire was developed by the authors, taking into account medical and socio-demographic variables. The research was carried out from January to October 2017 among 205 patients of two neurosurgical clinics. The selection of patients for the research was purposeful. The project received a positive opinion of the Bioethics Committee at the Medical University in Lublin. Statistical analysis was performed using, among others, multivariate analysis of MANOVA variance in a mixed scheme. Results. In the assessment of patients with lumbar spine pain syndrome, the dominant dimension of satisfaction with nursing is the positive experience from the nursing care received at the ward (M = 5.66, SD = 0.56), and satisfaction with the care received is at a statistically significantly lower level (M = 3.05, SD = 0.48). The overall satisfaction with nursing is highest in patients displaying low (M = 4.40, SD = 0.49) and high (M = 4.43, SD = 0.53) functional consequences of pain. Conclusions. The results of the research compiled in the context of the compensatory satisfaction model indicate that patients formulating an opinion in terms of satisfaction with nursing are based on an objective assessment, i.e.: experienced care events. (JNNN 2019;8(1):4-10) Key Words: satisfaction with nursing care, functional consequences of pain, patients, neurosurgery StreszczenieWstęp. Satysfakcja pacjentów z opieki pielęgniarskiej to istotny, subiektywny wskaźnik jakości opieki o charakterze relacyjnym, uwarunkowany poziomem świadczonej opieki oraz indywidualną jej percepcją przez pacjentów. W projekcie przyjęto model kompensacyjny satysfakcji pacjentów z opieki.

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Pain management in hospitals: patients’ satisfaction and related barriers

Cited by 22 publications

References 28 publications

<p>Older Patient Satisfaction with Chronic Pain Management in the National Geriatric Hospital in Vietnam</p>

<p>Older Patient Satisfaction with Chronic Pain Management in the National Geriatric Hospital in Vietnam</p>

Acute postoperative pain experiences and satisfaction with its management among patients with elective surgery: An observational study

Sentence Structure Analysis in Patients with Ischemic Stroke

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