e humanitarian sector is entering in the network age. e explosion in access to new information and communication technology (ICT) like mobile phones, the internet, and social media, is changing the way people communicate in emergency situations. However, the use of new ICT has not yet been adequately accompanied by an analysis of the challenges it represents for the application of the four humanitarian principles, namely humanity, neutrality, impartiality and independence. ese principles provide the foundations for humanitarian action and are central to establishing and maintaining access to a ected people. is article addresses that issue and provides a design framework to guide humanitarian agencies towards a principled approach to ICT.
CCS CONCEPTS•Human-centered computing →Contextual design; •Security and privacy →Human and societal aspects of security and privacy;