Overview of the scientific production of competency-based management in the Brazilian public administration (2008 to 2018)

Abstract

Objective: to analyze the panorama of Brazilian scientific research on Competency-based Management (CBM) in Public Administration for the last decade, covering the period from 2008 to April 2018, from the characteristics of the publications, methodological aspects, the stages investigated and the main benefits and difficulties identified in the studies. Method: through an integrative review of Brazilian scientific literature, 26 predefined variables were identified and analyzed, based in 82 articles published in conferences and journals, using descriptive statistics and thematic categorical content analysis. Originality/relevance: the results from last decade papers were consolidated, differentiating by the scope of publications, quantitative of analyzed variables and inclusion of qualitative data. Results: University of Brasilia is the institution with the largest number of authors in the period analyzed. Most studies were empirical, cross-sectional, descriptive, qualitative, with interviews and content analysis, in federal and executive organizations. Fragilities were observed in the methodological records and keyword indexing. Competence diagnosis was the main stage studied. Benefits refer to organizational and individual improvements. The main difficulties concern methodological and conceptual aspects, and the absence of organizational support, which is fundamental to competency-based management adoption and implantation, in order to obtain advantages oriented to the good governance of human resource management. Contributions: a research agenda is suggested to contribute to the quality and methodological rigor of future investigations. Furthermore, the results contribute to public organizations regarding the development and implementation of competency-based management with quality and permanence of the model, enabling the improvement of service delivery to society and to the public servants.

Modelos de gestão por competências em organizações líderes no Brasil

“…Dutra (2017) does not address the customer intimacy strategy, possibly believing that this requires competencies that cannot be generalized. This conception by Dutra (2017) is emphasized because the author is a reference on competency management in Brazil, both academically and in the implementation of CBM by companies (Montezano et al, 2019;Fernandes, 2013). In this sense, his model has a prescriptive character to help organizations in implementing MGC, pointing which strategic types "fit" with organizational and individual competencies.…”