Outsourcing Software Testing: A Case Study in the Oulu Area

Tervonen, Ilkka; Haapalahti, Antti; Harjumaa, Lasse; Similä, Jouni

doi:10.1109/qsic.2013.53

Cited by 6 publications

(11 citation statements)

References 24 publications

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“…As for language, the use of good language is important as it is a practical need for writing and communication affairs. Previous studies show that lower distinction of culture and higher language proficiency would evoke a better working environment and increase productivity [3], [9]. The political stability of the country must also be taken into account [32].…”

Section: β Cost Estimation Of Software Outsourcing Projectmentioning

confidence: 98%

“…The cost associated with distributed projects is highly influenced by the constraints of the geographical location of the dispersed teams. As such, different geographical locations would involve different time zones [9], [28], [29]. Participating teams might have to encounter different official work day that overlaps with the official holiday of other teams [22].…”

Section: β Cost Estimation Of Software Outsourcing Projectmentioning

confidence: 99%

“…Besides that, training program also may put an extra cost into the cost allocation [19], [29] in which, training session might be required to transfer the knowledge between the teams involved [9], [19] or for the employee's skill development purposes [9].…”

Section: β Cost Estimation Of Software Outsourcing Projectmentioning

confidence: 99%

“…The non-context guidance resulted in the involving parties to not well acquainted on the precaution of the subject matter [3], [8]. This consequently leads to inaccurate estimates of projects costs resulting in significant losses such as lower expenses compared to the estimation, which actually could be saved [1], [4] or unexpected higher outlays [9]. Based on these issues, this paper intends to highlight the essential elements to be considered for cost estimation according to the context of software testing outsourcing projects.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Considerations for Cost Estimation of Software Testing Outsourcing Projects

Ismail

Razali

Mansor

2019

Int. J. Adv. Sci. Eng. Inf. Technol.

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Software testing outsourcing appears to be the best alternative to acquire better software quality with competent ratification by extrinsic parties who have the capability to do it. Through the effort, organizations are peeking to promising benefits constitute in it such as current testing technology, experts, an abridgment of the project's duration and more concentration on the main organisation's activity. Along with these benefits, one important reason that encourages the decision is optimization of cost expenditure, which the strategy is perceived as a good move for a competitive organization. However, implementing such preference eventually results in a different outcome. Organizations have to bear the higher cost and incur losses of cost deviation from the expected estimation. The conflicting between cost and benefits raises an important concern of striving better cost estimation for such projects. This paper aims to address this interest by analyzing the existing literature in order to identify the contributing factors towards better cost estimation for software testing outsourcing project-context. The analysis is done using the content analysis method. The results could be divided into two categories; which are the cost items and contributing factors. Cost items consist of direct cost and indirect cost, which refers to the expenses for the project. While the contributing factors consist of people and environment, which are needed to produce accurate cost estimation. The findings provide an insight to excogitate attentively the essentials in the endeavor of improving the exactitude of cost estimation for software testing outsourcing project.

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Section: β Cost Estimation Of Software Outsourcing Projectmentioning

confidence: 98%

Section: β Cost Estimation Of Software Outsourcing Projectmentioning

confidence: 99%

Section: β Cost Estimation Of Software Outsourcing Projectmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Considerations for Cost Estimation of Software Testing Outsourcing Projects

Ismail

Razali

Mansor

2019

Int. J. Adv. Sci. Eng. Inf. Technol.

View full text Add to dashboard Cite

show abstract

“…Software testing outsourcing concerns delegating testing operations to external testing teams on a contract basis in a stipulated period of time. In comparison to conventional testing, it offers a wide variety of benefits, namely improving quality through skilful workforce and allowing organisations to focus on development activities by handing over the testing business to experts [4], [5].…”

Section: Related Work and Backgroundmentioning

confidence: 99%

A Qualitative Empirical Investigation of Contributing Success Factors for Software Testing Outsourcing Projects

Ismail

Razali

2015

Jurnal Teknologi

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Software testing outsourcing is becoming attractive among organisations that desire to gain high quality products within reasonable cost while allowing testing experts to assure its quality. Despite these promising advantages however, organisations have yet to learn the factors that contribute to such projects’ success. The necessary planning and actions could not thus be taken towards the effort. Consequently, software testing outsourcing projects still fail. This study aimed to address this concern by collating the factors from previous research. The investigation continued by confirming the factors besides discovering other relevant factors from software testing practitioners. This study adopted qualitative approach where it employed semi-structured interviews involving five practitioners, who represented both client and vendor. The data were analysed using content analysis. The results show that there are two aspects to be considered, namely Process and People. The former contains nine factors and the latter comprises four factors. Each factor has specific elements, which delineates the characteristics or roles that it owns. The findings provide practitioners with understanding of conducting software testing outsourcing projects effectively.

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