Outsourcing IT in a changing world

Shepherd, A. N.

doi:10.1016/s0263-2373(98)00064-4

Cited by 33 publications

(24 citation statements)

References 1 publication

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“…Considering the special importance that choosing a suitable provider may have as a success factor, various works try to find out which factors are held as the most important when it comes to selecting a provider, such as his references or reputation, his solvency or stability, his range of resources, cultural proximity respect to the client, the quality or the price (Collins and Millen, 1995;Heeks et al, 2001;Perry and Devinney, 1997;Shepherd, 1999). …”

Section: Introduction and Conceptual Backgroundmentioning

confidence: 99%

Information systems outsourcing: reasons, reservations and success factors

Claver

González

Gascó

et al. 2002

Logistics Information Management

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The aim of this paper is to determine the main reasons that lead to information systems outsourcing, the reservations that are initially present in front of this kind of contract and the factors considered necessary for the success of outsourcing in the case of Spanish public universities. With this aim, a survey has been made among information systems managers in those universities. The results show the possibility of establishing a typology of universities depending on the position they have adopted with respect to outsourcing.

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Section: Introduction and Conceptual Backgroundmentioning

confidence: 99%

Information systems outsourcing: reasons, reservations and success factors

Claver

González

Gascó

et al. 2002

Logistics Information Management

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show abstract

“…(L. Willcocks, Fitzgerald, & Feeny, 1995). Alan Shepperd interviewed five large British companies in 1999, spending over 10 million pounds on their IT budget (Shepherd, 1999), and also found several decision factors. Likewise, the research of Patricia Woods states six decision factors in an education context for ERIC digest (Wood, 2000).…”

Section: Decision Factors In Literaturementioning

confidence: 99%

Decision Factors for Outsourcing On-premise Applications of Institutions for Higher Education

Nijman¹,

Schouten²,

Ravesteijn³

2019

JHETP

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In Dutch higher education institutions, IT outsourcing (ITO) is becoming more common. New applications nowadays are executed from the 'cloud'. But what to do with on premise applications? Can they also be outsourced? If so, what factors does a higher education institution have to consider when making the ITO decision of their on-premise applications? This research starts with finding the factors that are already known in existing ITO literature (in different contexts). Then, these decision factors are validated in four explorative interviews before surveying the factors within a higher education context. In total, fourteen factors are deemed to be important for Dutch higher education institutions. Based upon the survey responses by Dutch IT decision makers, a hierarchy exist in these fourteen factors. Also, this research suggest a relationship between outsourcing decision factors and the sourcing models. Additionally, outsourcing objectives seem to influence this relationship. Literature Study Approach Following Hevners design science approach (Hevner, March, Park, & Ram, 2004) ensures a link between practical relevance and the existing (scientific) knowledge base. Therefore, the study starts with investigating what knowledge is already available. For this several scientific databases are consulted: Academic Search Premier (Ebsco), Emerald Insight, Journal of Enterprise Information Management, Journal of Information Technology, Research Gate, ScienceDirect and Google Scholar. The main keywords used in the literature research are: "IT-outsourcing, ITO, IT sourcing, cloud computing, cloud adoption decision, decision models, decision factors, ITO decision factors, IT-outsourcing success factors, outsourcing objectives, reasons for IT-outsourcing, higher education" and combinations of these keywords. Only peer-reviewed articles were considered to be part of the literature study. After assessing these articles, first by title and abstract, and subsequently by reading the conclusion section, 117 papers were found to be relevant to our study. These papers can be categorized in the following topics: Advantages and challenges of ITO, decision factors, cloud adoption, decision making, generic outsourcing papers, outsourcing objectives, sourcing models, success factors of sourcing and decision methods.

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“…Regarding the "strategic" reason, focusing on core competence by divesting non-core domain is frequently mentioned [35,36,34,28], and demand for more flexible business support in the era of rapid change [37,38]. As "Technological" reason, firms tend to anticipate approaching to new technology and skilled experts through outsourcing of specialized service providers [30].…”

Section: Bpo(business Process Outsourcing)mentioning

confidence: 99%

Modeling on Intention to Increase BPO of Venture

Yang¹

2017

Journal of the Korea Academia-Industrial cooperation Society

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With the increasing importance of BPO for sustainable growth of small venture business, BPO theories have been developed over the past several decades. This study was designed to examine the contextual factors affecting the managerial attitudes towards the BPO of small venture business, as well as the intentions to increase its level. The findings suggest that cost saving was not the primary ingredient positively affecting the attitude towards BPO. However, both specialized resources and quality improvement had a positive relationship with the attitude towards BPO. Finally, this study identified that a positive attitude towards BPO positively affects the intention to increase the level of BPO. This study implies that the survival and success of small venture firms necessitates that they utilize BPO effectively and efficiently in today's highly globalized and severely competitive environments.

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Outsourcing IT in a changing world

Cited by 33 publications

References 1 publication

Information systems outsourcing: reasons, reservations and success factors

Information systems outsourcing: reasons, reservations and success factors

Decision Factors for Outsourcing On-premise Applications of Institutions for Higher Education

Modeling on Intention to Increase BPO of Venture

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