Outsourcing and offshoring decision making and its implications for businesses - A synthesis of research pursuing five pertinent questions

Abstract

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Investigating Investments in agility strategies in overcoming the global financial crisis - The case of Indian IT/BPO offshoring firms

“…This spectacular growth is also evident in a post-GFC period wherein firms in this industry made significant changes to their business models (Malik and Rowley, 2015) by investing in a range of technical and managerial capabilities in both pre-GFC (Ethiraj et al, 2005;) and a post-GFC period (Malik, 2017). What is relevant in the evolution and growth story is the changing profile of its revenues that earlier relied on strategies predominated and which relied on customised IT services and BPO services, to more recent strategies that now portray a major shift towards product development, research, design and development and innovation (Pereira, Munjal and Ishizaka, 2019;Ishizaka et al, 2019;Malik, Pereira and Budhwar, 2019). This significant shift can be attributed to various aspects, such as the evolving technical, managerial and organisational capabilities of IT/BPO firms (Athreye, 2005;Ethiraj et al, 2005;Pereira and Malik, 2015) especially the investment in client-specific skills development and capabilities (Ethiraj et al, 2005;Malik and Nilakant, 2011;Malik, Pereira and Budhwar, 2017).…”

Sourcing Technological Knowledge Through Foreign Inward Licensing to Boost the Performance of Indian Firms: The Contingent Effects of Internal R&D and Business Group Affiliation

“…Scholars (e.g., Awate et al 2015;Lall 2000;Thite 2016) argue that for emerging countries, such as India, foreign technological knowledge is still a strategic resource because technological assets available in developed countries are comparatively more advanced than the technological resources available in developing countries. Recent studies suggest that EMFs internationalize their activities primarily driven by learning motivations, leveraging global markets to gain knowledge and innovative ideas unavailable at home (Buckley et al 2016a, b;Chittoor et al 2015;Munjal et al 2019;Pereira et al 2019). This has favored the catch-up process of Indian firms that is evolving at a rapid pace but not yet completed.…”

The extent and impact of intellectual capital research: a two decade analysis

“…Some of these are noted here: a bibliometric overview of Journal of Business Research (Merigó et al , 2015a); 50 years of European Journal of Marketing (Martínez-López et al , 2018); 50 years of Financial Review (Baker et al , 2020), as examples. Further recent examples of journals published such review articles have been in the British Journal of Management (Pereira et al , 2019b), who analysed three decades of emerging market research, providing future research directions; the Asia Pacific Journal of Management (Budhwar et al , 2019), who reviewed the state of HRM in the Middle East, identifying key challenges and providing future research agenda; the Journal of Business Research on outsourcing and offshoring decision making (Pereira et al , 2019a, b).…”