Outlines of Russian Culture

Chamberlin, William Henry; Mili︠u︡kov, P. N.; Karpovich, Michael; Ughet, Valentine; Davis, E. S.

doi:10.2307/125207

Cited by 2 publications

(3 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Customers often have different conceptions of the price. According to studies on switching behavior, price is an important factor in research models of customers' switching behavior (Keaveney, 1995;Lui, 2005). Therefore, we develop hypothesis H1: Fee has a negative impact on consumers' behavior to switch banking service providers.…”

Section: Literature Review and Research Hypothesis 21 Service Fees And The Behavior Of Switching Banking Service Providersmentioning

confidence: 99%

“…The high attractiveness of alternatives can have a direct impact on switching behavior (Kim et al, 2004). In service industries, the attractiveness of competitors has been identified as the key factor that leads customers to switch to a better service provider (Keaveney, 1995).…”

Section: Alternative Attractiveness and The Behavior Of Switching Banking Service Providersmentioning

confidence: 99%

“…The customer's switching behavior is a negative response to dissatisfaction and can also be due to a variety of causes. According to Keaveney (1995), switch occurs as a result of dissatisfaction, but can also be involuntary. Factors beyond the control of customers and service providers can lead to an involuntary switch.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Determinants Influencing Customer’s Switching Behavior towards Banking Service Providers in Hanoi

Tram¹

2021

jefms

View full text Add to dashboard Cite

The research aims to investigate the impact levels of determinants on customer’s switching behavior towards banking service providers in Hanoi, Vietnam. We conducted a questionnaire consisting of 21 observation variables with a 5-point Likert scale. Independent variables were measured from 1 “without impact” to 5 “strongly”. The method of data collection was done through the survey and subjects are customers in Hanoi that have used banking services. After checking the information on the votes, there are 343 questionnaires with full information for data entry and analysis. This study employs Cronbach’s Alpha test, and regression model. The results show that five determinants including (i) Service fees, (ii) Alternative attractiveness, (iii) Subjective norms, (iv) Satisfaction and (v) Trust had relationships with customer’s switching behavior towards banking service providers. Based on the findings, some recommendations are given for commercial banks in Hanoi to improve the quality services.

show abstract

Section: Literature Review and Research Hypothesis 21 Service Fees And The Behavior Of Switching Banking Service Providersmentioning

confidence: 99%

Section: Alternative Attractiveness and The Behavior Of Switching Banking Service Providersmentioning

confidence: 99%

See 1 more Smart Citation

Determinants Influencing Customer’s Switching Behavior towards Banking Service Providers in Hanoi

Tram¹

2021

jefms

View full text Add to dashboard Cite

show abstract

Church and State and the Marital Rights of Old Believers in Latvia: From Illegality to Secularization

Grizāne

2023

Religions

View full text Add to dashboard Cite

The paper analyses state religious policy in different historical periods and its impact on the development of religious doctrines about marriage within the Old Believer community of Latvia. Based on published and unpublished historical sources, legislative acts, periodicals, and data from existing Old Believer parishes, it is clear that state policy concerning religious minorities greatly influenced the development of the Old Believer community. Old Believer marriages were not recognized by the Russian Orthodox Church until 1874 when the first possibility of obtaining legal marital status was introduced as registering families in police register books. The Old Believers of Latvia, who originally belonged to the Fedoseevcy denomination and denied any family life as such, registered their families quite rarely. However, during the first decades of the 20th century, the Fedoseevcy of Latvia adopted the teaching and marriage ceremonies of the Pomorians. By the interwar period, Old Believer marriages were legalized by both the community and the state. Soviet secularization further facilitated the development of secular marriage unions with followers of other confessions. In the present day, Old Believer religious marriages are legalized in Latvia, though the number of them has decreased as Old Believers are most likely to choose civil marriage registrations.

show abstract

Outlines of Russian Culture

Cited by 2 publications

References 0 publications

Determinants Influencing Customer’s Switching Behavior towards Banking Service Providers in Hanoi

Determinants Influencing Customer’s Switching Behavior towards Banking Service Providers in Hanoi

Church and State and the Marital Rights of Old Believers in Latvia: From Illegality to Secularization

Contact Info

Product

Resources

About