Outcomes of Communication, Workflow Efficiency, & Patient Care Quality Resulting from a Hands-free, Wireless Communication Device

Abstract

I would like to convey my heartfelt thanks to my doctoral project chair. Dr. Danette Dutra, and my mentor, Dr. Nicolette Estrada. I will always be grateful for all the guidance and support you so generously gave throughout this journey. Your wisdom has helped shape this project. Thank you to my committee member, Revena Gantuangco, for her support and friendship. Montina Dudley-Alford and Jacob Nur, for their invaluable assistance in the implementation of this project. Also, my aunt Norma McCurdy, for her phone calls and text messages of encouragement and love. DEDICATION This doctoral project is dedicated to my two boys, Jed and Jake. I love you with everything in me. Both of you are the reasons I strive daily. On many difficult days, your smiles, the sound of your laughter, and your warm hugs were all the fuel I needed to keep on moving forward. Know that I'll always be here for you no matter what. This project is also dedicated to my husband, Joel. I could not have completed this without your love and support. You stepped in and took care of everything when I had to focus and write. This accomplishment is as much yours as it is mine. I am blessed to have you as my partner in life. Lastly, I dedicate this to my late father. I will always be grateful for the values of good education, hard work, and humility you have imparted. You have always believed in me even when I didn't believe in myself. This is for you, Dad.

Barriers to nurses’ therapeutic communication practices in a district hospital in Ghana

“…This finding is consistent with findings from another study that showed that nurses used language, gestures, education, and relationship-building to reassure patients [39]. Another study also revealed the need for nurses to remain calm when their patients are angry [40]. Reassurance should be used tactfully since, offering false reassurance goes against the principle of veracity which could lead to mistrust, conflicts, and non-adherence to treatment.…”