Örgütsel Bağlılık ve İş Performansı Arasındaki İlişkide Kurumsal Sosyal Sorumluluk Algısının Aracı Rolü

Abstract

The purpose of this paper is to explore the mediating role of corporate social responsibility (CSR) perception on the relationship between organizational commitment and job performance in Nigeria's banking industry context. Using a self-administrated questionnaire, empirical material of the study was gathered from 208 employees working in commercial banks in the Sokoto state of Nigeria. Mediation analysis was conducted, and multiple regression analysis was used to test developed hypotheses. The findings failed to support the mediating effect of CSR perception on the relationship between organizational commitment and job performance. However, the results revealed that CSR activities toward employees positively affect organizational commitment. In contrast, CSR toward social and non-social, customers and the government has a statistically insignificant effect on organizational commitment.