Organizing in the knowledge age: Anticipating the cellular form

Knowledge Management Practices and Results in Service‐Oriented versus Product‐Oriented Companies

“…KM literature suggests that organizational design decisions may either inhibit or promote knowledge processes in the organization; for example, establishment of cross-functional teams may stimulate knowledge sharing, whereas too hierarchical structure slows knowledge flows (Nonaka and Takeuchi, 1995;Miles et al, 1997;Davenport and Prusak, 1998;Child and McGrath, 2001). We suggest that these practices have equal importance for service-oriented and for production-oriented businesses.…”

Whither Economic Organization?

“…They argue that detailed planning is as problematic inside firms as it is at the level of the economy at large. In the process, they have come to the conclusion that knowledge economy firms are very different indeed from the kind of firms that are seen as typical of the industrial society (e.g., Miles et al 1997). They, too, need to foster an entrepreneurial discovery process comparable to that generated by the market (Kirzner 1997).…”

A case study of MMO2’s MADIC: a framework for creating mobile Internet systems

“…Studies of innovation have pointed to the use of a new form of organisation to cope with the increasing complexity of production, communications and technology (Miles, Snow et al 1997) (Hughes 1998) (Rycroft and development of complex products and systems (Gann and Salter 2000). This has led to a new trend in many organisations toward a project-based approach to organisational design (Miles, Snow et al 1997) (Hughes 1998).…”

“…This has led to a new trend in many organisations toward a project-based approach to organisational design (Miles, Snow et al 1997) (Hughes 1998). Howard et al, (1999) argue that this trend also decentralises system-building activities due to system components running on many separate servers and system developers being geographically dispersed.…”