Organizational Memory: A Preliminary Model Based on Insights from Neuroscience

Ramos, Isabel; Lavina, Linda

doi:10.1002/9781119005117.ch6

Cited by 5 publications

(2 citation statements)

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“…Previous research has proposed the use of group memory to accumulate, organize, preserve, link and share diverse knowledge coming from past experiences [1][2] [3] [4] [5]. The development of a Group memory is seen as the means by which knowledge from the past can be used to influence present organizational activities.…”

Section: Introductionmentioning

confidence: 99%

A CBR Decision Support System for Loan Evaluation

Adla¹,

Benmessaoud²

2019

Journal of Digital Information Management

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Group decision making is time-consuming, complex, critical and recurring in nature. In group decision making, the decision-makers often perform periodic and repetitive activities. This prompts the decision makers to store their knowledge and their experience invoked in prior problem solving sessions. The development of this group knowledge clearly assists in similar later decision-making activities and reduces the time required to come to a decision, particularly, in a critical situation. This shared knowledge constitutes the group memory. In this paper, we develop a Case-Based Reasoning Decision Support System called CBR-DSS that makes use of the rules, policies and standard procedures of prior groups embedded in the group memory. The CBR process is evolved by using the Analytic Hierarchy Process (AHP). In an effort to enhance utility and show the feasibility, we experiment our approach in a bank loan analysis domain, a semi-structured multiple attributes decision-making environment, and compare CBR-DSS with a conventional case based reasoning system. CBR-DSS will compensate for lack of experience of young bank consultants, and allow disseminating and distributing available experience to different bank sites.

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Section: Introductionmentioning

confidence: 99%

A CBR Decision Support System for Loan Evaluation

Adla¹,

Benmessaoud²

2019

Journal of Digital Information Management

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“…Other authors (Feldman & Feldman, 2006;Ramos & Carvalho, 2008;Rowlinson et al, 2010;Ramos, 2011;Ramos & Levine, 2012) added new facets and critical theories of organizations, introducing concepts that help the understanding of organizational memory, associating it with the reconstruction capability of organizations.…”

Section: Information Retentionmentioning

confidence: 99%

Understanding Organizational Memory From the Integrated Management Systems (Erp)

Perez

Ramos

2013

Proceedings of 10th CONTECSI International Conference on Information Systems and Technology Management

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With this research, in the form of a theoretical essay addressing the theme of Organizational Memory and Integrated Management Systems (ERP), we tried to present some evidence of how this type of system can contribute to the consolidation of certain features of Organizational Memory. From a theoretical review of the concepts of Human Memory, extending to the Organizational Memory and Information Systems, with emphasis on Integrated Management Systems (ERP) we tried to draw a parallel between the functions and structures of Organizational Memory and features and characteristics of ERPs. The choice of the ERP system for this study was made due to the complexity and broad scope of this system. It was verified that the ERPs adequately support many functions of the Organizational Memory, highlighting the implementation of logical processes, practices and rules in business. It is hoped that the dialogue presented here can contribute to the advancement of the understanding of organizational memory, since the similarity of Human Memory is a fertile field and there is still much to be researched.Keywords: Human Memory, Memory Organizational, Information System, ERP. RESUMOCom esta pesquisa, no formato de ensaio teórico abordou-se o tema da Memória Organizacional e os Sistemas Integrados de Gestão (ERP), buscando apresentar alguns indícios de como este tipo de sistema pode colaborar para a consolidação de algumas funcionalidades da Memória Organizacional. A partir de uma revisão teórica sobre os conceitos da Memória Humana, com extensão à Memória Organizacional e Sistemas de Informação, com ênfase nos Sistemas Integrados de Gestão (ERP), procurou-se estabelecer um paralelo entre as funcionalidades e estruturas da Memória Organizacional e as funcionalidades e características dos ERPs. A escolha do sistema ERP para este estudo deveu-se à complexidade e escopo abrangente deste sistema. Pôde-se constatar que os ERPs suportam de forma adequada algumas funções da Memória Organizacional, com destaque à implementação das lógicas, processos, práticas e regras vigentes de negócio. Espera-se que o diálogo aqui apresentado possa contribuir para o avanço do entendimento da Memória Organizacional, visto que à semelhança da Memória Humana, é um campo fértil e ainda existe muito a ser pesquisado.Palavras-chave: Memória Humana, Memória Organizacional, Sistema de Informação, ERP.

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